I actually reached out to Samsung regarding this issue. After 3 attempts I finally was able to get through and have my issue "Escalated". The end result is that they wanted me to ship them my phone for up to 2 weeks. When inquiring about what i was to do for communication during that time ( I do not have a land line, not many people do these days) I was given no other option. I tried to impress upon them that this was not a single device this was happening on. We are talking multiple devices and multiple cards in my own home! I did not find their solution acceptable. I even made mention of this thread. What are we up to, 38 pages now of people expressing concern about this issue? I may try to get back to Samsung in hopes I find someone a little more receptive. Or give Sprint a call to see what their stance is on this. Ultimately this has placed a seriously bad taste in my mouth for the Galaxy series phone. To make matters worse we now have an S10 user expressing the same concerns. This does not bode well! ... View more

I was reading previous posts and I have the same issue and worst. I have an old DSD library and always used Level Pro headphones with no issues but now defaults to SBC and SBC doesn't support DSD as the bit stream is too much.. The result is terrible skipping and sputtering to a point you can not use them. I contacted Samsung and filed a Bug Report but if people dont put pressure, good luck with this getting fixed it. I will wait few months until the update and if not will request a formal warranty repair as DSD are in the supported files on the Note 9 specs. ... View more

Will the galaxy skin be permanently a Samsung exclusive? ... View more

For now, there's no way to reset the counter and its impossible to reset it. I have the same experience. After I do this, full of regrets. You can't have access to Samsung Pay, Google Pay, and Samsung Health or any banking apps because you rooted it. ... View more

Hi. I have this same problem. Did they in the samsung store fix your phone? ... View more

I wouldn't bother contacting Samsung. You'll get an anodyne boilerplate reply. I suspect we'll also be required (or at least be easiest) for each person to submit their own claim as pursuing class action probably more difficult. I ended up not pursuing as the hassle to chase whatever I paid didn't seem worth it in the end. That I said I feel strongly about corporate injustice so might just be bloody minded enough to pursue. The irony is Samsung Pay lost now and miles away from Google Pay ... View more

The shopsamsung app isn't available in the UK ☹ ... View more

    Surely this battery life isn't normal for my S9 Exynos? Always felt that my battery should last longer for a flagship device. Running One UI / Android Pie  ... View more

We recently purchased a UE55NU tv and having the same issue. We watch tv in a dark room all the time and all dark scenes in any HDR content has changing/flickering brightness. So annoying we avoid HDR content and go for Full HD insteaf. Wish there was Full HD tvs to buy still at 55” but had to go UHD. The tech on samsung just doesnt seem ready for it. Turning off subtitles helps a little but with them on its crazy. Everytime a sub i displayed, the brightness jump up drastically to then just drop as soon as text dissapears. The theory it being the sensor reacring to the light in the room makes sense. As an example, found The Ranch Part5 on Netflix that is HDR content with many dark scenes. Utterly unbarable to watch on the TV. So was The Ozark on Nerflix in HDR. Please fix the software and providenan update ASAP. ... View more

@Pieterjanvercam wrote: I was wondering if Samsung is ever going to give the s9 (exynos) an update, because I find it rather unacceptable that a 2018 flagship has a maximum of 4 hours and a half of screen on time..  has a larger screen, faster proccesor, still manages to outperform the s9+ in terms of battery, talking about the iphone xs max. ... View more

@BandOfBrothers I managed to lose the S pen for my Note 3 as it rolled down the front of my car's dashboard. It's still there lurking somewhere behind my speedo. Fortunately I was able to use the S pen for my Note 2. When I get my Note 9, delivered but I'm abroad on holiday, I will be thinking about that hidden Note 3 S pen, now my 3rd S pen... ... View more

@Riyaz wrote: I've purchased the S9+ and received it on Friday (09/10/2018) as I've pre-ordered. I've noticed that HDR videos that I have on either the Micro SD card or copied to internal storage DO NOT playback the videos in HDR via the native video player. I have the S8 too and it is able to do so.    Obviously 3rd party apps like Youtube may need to release an update before HDR works there so that's understandable, but for the S9+ not to have this out of the box for the native video player is disappointing.   These clips are short 30 seconds recording on the Xbox One X and are full 4K HDR (Tomb Raider, Horizon 3 or Destinty 2 clips), and they play as they should on the S8 with 'HDR' showing when playing. However, on the S9+ it shows 'HDR' in bold near the title when the video plays, without the actual HDR enabled. I've contacted Samsung, they've taken my details, serial number and IMEI number. They said they'll get back to me this week. Just a heads up to everyone. I have the UK version, Exynos. Riyaz     [Edit: 27/03/2018 - I do have colour grading issues, I was watching a HDR video at 1440p by Digital Foundry on YouTube and I can definitely see a sort of grainy presentation of dark and black areas of the screen. Black Crush is definitely present. Plenty of stuff on reddit and android central]  https://downloader.vip/torrent-sites/ https://downloader.vip/turbotax/ https://downloader.vip/gogoanime/   [Edit: I have chased Samsung and they called me back today (14/03/2018). They have escalated to their Product Support team as their Chat Team was unable to help and their other frontline support. They mentioned that they don't know when that team will get back to me as it's the first time anyone has raised it. I guess many people can't tell the difference and think HDR is working or it's actually working for them out of the box.]   Same for me mate! Give a shoit when have a solution please ! ... View more

Hey @SithLord   One of our Mods, @CarlH is our resident go to for Fortnite. There are some in the UK who have received the items and it seems the only way to obtain them is if you already have the Galaxy Skin. At the moment I don't have any more information on it.   ... View more

@BandOfBrothers wrote: It obviously shouldn't be doing this. Samsung apply a 24 month manufacturing warranty on their phones.    Not for this user I believe.   ... View more

The bottom lens is the telephoto lens.  If you keep your finger on it and press 2x, the cam detects low lights and simultaneously switches to the primary lens at 2x digital zoom. To test this..first press 2x..then cover the the bottom lens with your finger...you will see your finger on the screen for a split second before the camera switches to the primary lens. Make sure you do it in day light..because the camera tends to avoid prefers using primary lens in low light. ... View more

@SithLord wrote: @Carolll wrote: @RyanM wrote: I've upgraded and love the new device. Utilising the Samsung Members app and doing all sorts with the S Pen are two of my highlights.    Ryan Hi Ryan, just for my curiosity, is it possible to disable/uninstall the Members app from the new samsung experience aka touchwiz? Thanks in advance. Planning to upgrade Thanks for sharing your experience  You can uninstall Samsung members Torrent TurboTax Gogoanime       That is decent, asking why on my samsung encounter 9.0 I can't impair it. Some custom romming is extremely required for my old partner here Much obliged to you for the data, I value it ... View more

Hi guys. Just to update, our R&D team have confirmed that there are no current plans for a Force Touch Swipe feature on the UK Note9. Unsure whether that's also the case for non-UK Note9's though - so for those of you from overseas, I'd advise getting in touch with your local Samsung teams to enquire with them. ... View more

@SithLord wrote: Yeah but let's be honest here, more than a few times, the high capacity popular colour iPhones that were pre-ordered, never materialised for weeks.   Taking a look at some of the Networks and Apple's forums over the coming days I've always seen and expect to see people's posts detailing experiences who have had their orders delayed, cancelled or very little communication being offered.  It's been the same situation with every iPhone launch.    I've not seen that very often with Samsung flagship launches as far as I can recall.    That said communication is key and as such as long as a customer is kept in the loop they are more compromising.    I pre ordered the Black Note 512Gb very late on the 23rd from my local bricks and mortar Samsung Experience Store and picked it up the very next day i.e launch day.    I can't speak for online orders but the High street Samsung Experience Store had quite a few units for sale.          ... View more

@AndrewL wrote: Hi Guys, I'm not aware of any options to prevent stock music being added by default to slo motion vidoes. If you open the video and tap anywhere on the screen you should see some options appear at the bottom to mute the track, as well as choose your own stock music or music from your personal library. Hope this helps. Opening the videos in any other video player, prevents the music being added, including opening in Samsung video manager (download from Galaxy apps store) ... View more

Hi @JuanaDoe I'm not aware of any options to prevent stock music being added by default to slo motion vidoes. If you open the video and tap anywhere on the screen you should see some options appear at the bottom to mute the track, as well as choose your own stock music or music from your personal library. Hope this helps. ... View more

Hi, @TheTampra. As previous users have said it looks like a third party app. To figure out what app it could be try this. After the problem has recently occurred, open the Google Play Store, then go to: Menu (the three lines on the top left corner) > My apps & games > Installed. The Installed apps will show in alphabetical order by default. Tap the lines next to 'Alphabetical' to change the sort order to 'Last Used.' The app causing the overlay will be high up on the Last Used list. ... View more

Sorry mate but with the Super slow mo it has to be in really good lighting. Its just the way it is. I remember when the S9 got released Samsung made a point of saying in the adverts for the super slow mo that lighting is everything. ... View more

S pen will not connect always fails when resetting ... View more

I agree. My wife has her new Note9 and is constantly hitting the "Bixby" button. Poor physical design, since you can't TURN IT OFF! Getting real close to returning the phone. ... View more

We get fortnight that's it but get it from Samsung store and play 3 games and wait for it to arrive upto 46 hours mine was a few hours ... View more