It's been a while since I've commented on this thread. I have allowed myself to keep my S9+ as the error message I see is about the camera resorting to internal memory over sd card, and I have been able to eliminate this completely by writing pictures to internal memory by default. Until this day, I have had zero sd card corruption issues. If I was having those however, there is no way I would have kept the device and I would have forced Samsung to compensate me. I would also be opting for a completely different brand, especially given the Note 9 is no different when it comes to this issue. ... View more

Or given the deafening silence from Samsung on this defect to date, maybe you would like to tell us what Samsung has uncovered so far and what they plan to do about it?! wrote: Interesting stuff @derobr_75. Happy to feed your findings back to our software team for you - so please let us know how it goes.   If anyone else wants to give derobr_75's suggestion a go, please do so and post your experience in this thread.  ... View more

I am reading the July security patch has some fixes to AR Emoji. The fact that Samsung is treading anywhere near the native camera app is giving me some hope they might silently provide a fix for this without admitting to the issues in the first place.. If they are exerting their effort into a bunch of cartoon characters but not something as fundamental as the ability to reliably write to micro sd, then it shows their priorities are completely and utterly screwed. I actually don't know how this inherent fault hasn't been reported by the media yet. It has the potential to be as large as the Note 7 disaster if people are having cards corrupte, with important items or memories they can't recover. Anyone from Samsung care to respond to this for a change?! ... View more

@Dogue999Perfect response however I suspect it will fall on dead ears...at least until some big media channels like Android Authority or CNET etc start talking about it as a generic fault that has remained unrectified. Shame on Samsung not doing much about it. They've had plenty of time to investigate given how long this thread has been going for, made even more disappointing by the fact I know for a fact they have the logs and faulty devices and they know it has nothing to do with the sd cards.   wrote: I hear you!......they probably hope eveyone leaves it....I'm sure I'll be one of them soon...but we keep pushing!   My reply back:-   Sorry, but I don't agree with your explanation. The SD card I have is 2 years old and manufactured by Sandisc. Given the average life span of a SD card under 'normal' use is 10 years, I don't believe this is a pre-notification of malfunction.   A very quick search online and within the Samsung community, also highlights many others with the same issues, that have replaced or reformatted a SD card and the error persists.   https://eu.community.samsung.com/t5/Galaxy-S9-S9/SD-CARD-ERROR-ON-S9/td-p/448986   Also, there seems to be contradicting messages coming from Samsung about this issue.   You say, "it's the SD card" others within Samsung say they are 'aware' of an issue and possibly in the next update this gets fixed - Which is it?   I can still use the phone and SD card, but when I get a notification every hour about SD card issues, it becomes annoying, especially as I don't want to turn of the system UI notifications in case any actual issues occur.    I would just like to know what Samsung are doing about this and the timescales. It's not a SD hardware issue.   ... View more

@Dogue999Don't waste your time investigating. I have reproduced the issue multiple times with their own Samsung SD cards in their service centre with reps from offshore onsite. I gave them the logs they needed, even allowed them to send the phone off permanently as an affected unit so they can identify root cause and rectify. There has been no further feedback since. Mind you, I have never had data corruption or sd card failures, just an annoying intermittent message from the camera reminding me an sd card was detected even though it's been there all along. I have worked around this by defaulting the storage to internal instead. Wouldn't surprise me if there is a class action or recall in relation to this eventually. Brings back memories of the Note 7 saga. Very poor response from their rep. Once again, completely untrained and oblivious to a thread like this.  wrote: so.................[takes a deep breath]....here is the reply I received   I hope you are doing well today. I understand that you keep getting an error message about your SD card on using it in your Galaxy S9 plus. Please don't worry, I'd like to get this resolved for you.   We are sorry for this inconvenience. This notification of SD card is new feature to pre-notify SD card malfunction on S9/S9+ as SD card has a limited life span. The repeated SD card error can cause the sluggish response of device and the user data loss. Due to this Samsung has applied to new notification concept regarding SD card error in advance. If the notification has continuously appeared, Samsung recommendthat you format it after data backup or replace it with another SD card.   Thank you for your patience and understanding. Should you have any further concerns with any of your Samsung products, please don't hesitate to reach us again, we'll be more than happy to assist you.   ...not sure of peoples opinion on this answer, but from other comments I've read, it seems even doing this, the issues keep happening......sounds like a 'fob off' to me.....I will investigate further. ... View more

Persistence is needed. ~300 or so photos, taken in quick session, combined with swiping away the camera app out of memory and going back in. I am up to phone #3 with the identical issue and I have learnt to live with it. All photos go to the phone until I decide to move them to SD.  ... View more

@WilCruz wrote: @Romani   Hey, how fast are you taking pictures and what is the model number of the SD card. I'm wondering if it's possible that since this new phone can handle a 400GB Micro SD card it has to handle a high rate/speed of transfer. I beleive my card is an HC 128GB (I need to pull it out and check (that's what she said) but I hesitate for fear of the notification monster that has been sleeping all day today) . What if the transfer rate of the SD card is slower than the rate at which the phone transfers or requests data from the card, which would be a design/backward compatibility issue of the device and not an actual issue with the card?   I've taken pictures today and they have all made it to the card, but I wasn't going all trigger happy like I do in PUBG when I hear footsteps outside my window. 300 pics? That's like $40 worth of film.  I am using a class 10 SanDisk 200Gb card extreme, supporting transfer speeds of  95MB/S, where I believe Samsung recommends a minimum of 30MB/S.   I am taking the pics in quick succession, without actually holding the shutter button down constantly so I DON'T go into burst mode, and I then record video and simultaneously take pics while the video is still recording. I then close the camera app entirely and remove it from my recent apps, repeat the steps, until eventually reopening the camera app results in the message on start up of the camera app. Once the message does show up, from that point on, I can replicate every few photos or camera restarts. It takes no effort from that point on.   Last but not least, in case you haven't seen my other posts, I have replicated this on 2 SanDisk cards, of the same capacity, one old, one new, a Samsung SD card, and now across 3 S9+ devices, 2 which were 64GB, the most recent being 256GB. ... View more

So it took me 311 shots to replicate the error message on my new 256GB Exynos S9+ this morning. As mentioned previously, given the extra space on this phone and the fact I do feel this is a software issue, I will default to internal storage knowing this message will not re-appear. This handset is not going back. Hopefully Samsung can fix this eventually.  ... View more

After much debate in my own head, I ended up swapping out my unit for the 256Gb version instead, still the Exynos S9+. I once again have a touchscreen that correctly responds to all my touch commands, not something I could say for my last device, which I am now 100% convinced was faulty in that regard.   I have not replicated the SD card issue thus far on the new device, but then again, I have decided I am not going out of my way to try and reproduce it initially. Previously, once I knew how to do it, post clearing the camera data and cache, it would take make anywhere between 200-500 photos or videos taken in quick succession for me to reproduce the initial fault, after which, it would happen every few photos or videos or every few times I restart the camera app. To clarify, I have not had a single sd card type of failure outside the camera app. I can always access the sd card and all its contents without fail. If my initial approach doesn't work, over the weekend, I will try my old method and report back. I have decided even if I do replicate this fault, I am not sending the unit back as I am guessing the quick succession is borderline the same as taking burst shots, which do end up landing on the internal storage BY DESIGN.  ... View more

I saw Samsung and they assisted me with being able to return to my retailer for another replacement or refund as I provided adequate evidence of the issue recurring on my replacement device.  One thing that came up was a suspicion that this is happening only on 64gb variants of the devices. For those of you on here, can you confirm whether you have the S9 or S9+, whether it is the Exynos or Snapdragon version, and which GB capacity you bought it in? Mine is the Exynos S9+ 64GB.  ... View more

So Samsung hardware and software tested the second device and stated it all passed QC. They were suspecting the fact that I had developer options enabled was causing instability with the camera to SD card functionality. Tonight I am once again reliably replicating the fault with developer options off as promised, and have also recorded the whole thing on video using another phone like I said I would as they wanted further evidence of the issue. Meanwhile, the screen registering only some of my touch commands, which they also stated is a non issue, is only compounding my frustration.This handset is going back tomorrow.  ... View more

@WilCruzwrote: @Romani I wasn't implying the SD card is this issue. I agree it's the device hardware. Since I cleared my error this AM I haven't seen it. I saw it several times on Saturday when I got the new phone. I was merely considering performing some tests to the card to see if there was something that could be done that would better the connection of the card and device. Someone mentioned earlier about through put with the I/O and the ability of the device to stay connected to the card. I have not been able to duplicate the issue. @LF9 I would unmount before turning the device off and take it out when the phone is off. I don't recommend taking it out while the phone is on (although I have done both leaving the phone on and sometimes not unmounting the card on other devices to see what would happen to the SD card) . Removing the card while the phone is on could POSSIBLY corrupt the card.  Sorry, my statement about it being a device issue was more in response to earlier reports that Samsung is suggesting for us to replace our SD cards. Now that you've cleared the cache and data, keep trying. It does take a little persistence and time to replicate, but once it starts again, it starts to show up often again. I have not been one to remove the sd card while the phone is on, and my card was brand new when it was formatted in the phone and used for taking pics. Due to the fact I am sick of it, I am now going to internal storage in the camera app in hope the phone does not again suddenly recognise the card as present and switch over and I can say with 100% confidence that is the workaround for now. I am defaulting to saving pics and videos to the phone and moving them to SD card without any issues. Not ideal but it has eliminated the most annoying aspect of the phone. Interestingly, the replacement device they gave me also seems to exhibit lots of my touches not being recognised in general use. No dead zone issue, just using the phone in general. Samsung are asking me to bring in the replacement device for further testing, not guaranteeing me that they won't open it up, so it isn't going back unless it is a brand new replacement. ... View more

@WilCruzwrote: I'm also getting the same error periodically. Didn't see it at all yesterday but saw it again this AM. Just bought the phone Saturday from Best Buy (Sprint) .upgraded from. S7 TO S9+. Rep did the card swap and I do not know if he powered off the old device before removing and then inserted the card into the new phone while the power was off. Mine is a 128GB SD. My son has a 64GB (u. Known at this moment if his is also experiencing same issue at time of this post. I have not had issues taking pictures, moving files, or accessing files on the SD card. I checked as soon as I received the error. Pictures still saved to the SD card.  At this point its more of an annoying message than anything else.  I have a pretty extensive IT background so I'll run through some things and repost if I figure anything out .  Just from reading everyone's posts, and from my 20+ years of experience,, it points to an issue with the device and not the card.  Has this error ever popped up on anyone's phone while actively using it or does it pop up after the phone has come out of locked or sleep mode? Mine only pops up after I have waken the phone up. And may repeat itself quickly after I clear it but goes away after clearing it again, sometimes it takes a couple of clears.  In my case, I can replicate while either actively using the device or straight after waking it up. Clearing cache and data gets rid of the message for about 15 to 20 minutes before I can replicate. Please check my other posts which describes other aspects I've replicated with or other things I've eliminated. This is 100% NOT an SD card issue. ... View more

@AntSwrote: Hi all. :robothappy:   Based on the info they've received so far, our software guys have advised that the issue is more likely to be with the SD Card rather than the host device in this instance. The software log files they've received show several "timed out" errors, and there's a strong indication that the cards aren't sending data as they should according to their spec, and so causing the card to report an internal generic error.   However, the software team would be grateful for any further software log files that you guys can send on this - so, for anyone out there experiencing this issue  please do keep sending them that info via the Members app. Well in that case, Samsung cards are displaying inaccurate top speeds too because I replicated the issue in no time on one of those too. In all cases being reported here and what I was able to replicate for your representatives at the Service Centre, this is happening with cards with no history of errors, with various brands of cards, with write and read speeds well above what Samsung is recommending. This may be more about the camera app needing higher bandwidth than described writing to the SD cards or the app is simply not communicating efficiently enough to external cards. I have sent multiple examples and error logs on the Members app.  ... View more

@brumby7777wrote: Settings storage storage sd card then up top right click on 3 dots then storage settings then click arrow beside sd card and it says ejecting unmounted. Then click arrow again n it will mount it. Done. No error message now Tried that. The message disappeared for a while but eventually came back. ... View more

@Fergalwrote: I copied all my.data off the sd card. Then used the s9 to.format the sdcard and copied my.data back a couple.of days ago. Since then no sd card errors.     My SanDisk is brand new and was formatted inside the S9+ before anything was put on it. ... View more

Today I got my phone replaced for a brand new one. Within minutes, I managed to replicate the issue again. So I have now been able to do this using a SanDisk and Samsung SD card on my old phone and using the same SanDisk card on my new phone (as the Samsung one was provided to me temporarily at the service centre to prove it wasnt brand or sd card specific). In case you're interested, it is the Samsung service centre located at Sydney Olympic Park that has my prior handset. My replacement came from there too. I demonstrated to some offshore technical teams that were on site at the time how to replicate the fault. I am going to say that this is software related. Also note, that around the time the message comes up, my pictures are reverting to being stored on my internal storage, so temporarily, the camera thinks the sd card is no longer there. Last but not least, with either card and both phones, I am not getting any form of sd card read error at any point in time. I also have been playing all my music reliably off the same sd card without the Poweramp application that I use for playback ever thinking the music is unavailable. Hope this helps. ... View more

@SachikoTwrote: Thank you all for providing your accounts of your experience. We are investigating this here at Samsung and would appreciate your support to understand this better.   We'd really appreciate it if you made sure you're on the latest software version, with all of your apps up to date, and submit an Error Report to us using the Samsung Members application within 15 minutes of this error appearing. Do this by heading to Samsung Members > Support > Send Feedback > Error Reports.    Thanks, Sachiko         Sent. Most disappointing and frustrating part is I purchased a brand new SD card yesterday thinking it would eliminate the issue.   I think we need to be informed whether this is a software or hardware fault asap. If the latter, some of us will need to get our handsets swapped out under early life failure. ... View more