the fix for me, was that I called Samsung, and they told me it would be $72 to fix(i let them know, nothing extra right? and they said no, only $72, then when I sent it in, they emailed me and let me know it would be $190 dollars to fix, that it was water damage to my watch's mother board. That angered me, because i have never been underwater and don't live near the ocean or live in a humid area, i let them know it was probably caused by sweat, which would be a defect, because it was suppose to be a sports watch. I threw a fit because they said it would only be $72. They agreed to pay for the mother board repair and a couple days later I got my watch back.
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