Hi Jack, I was told to switch phone off and remove sim card and put it back in and turn phone back on. Bixby didn't work straight away. I swiped to bring Bixby page on and touched the 3 dots at top right of page I found Bixby Home in the settings list (it wasn't there before) and was able to clear cache and delete data. After doing this the blue Bixby page came on screen! As he's completely wiped I've got to start again but yay, I actually really like Bixby! Hope this helps! Lucy
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