Thats fine so long as you dont delete the whole message thread. If you do delete it the tone returns to default setting. Annoying!!! ... View more

Welcome to the all caring new Samsung. See previous posts on this and the s9+ relating to this from me. It goes back as far as then. Samsung going to sort out blah blah . Now we have a definitive NO from Samsung as to sorting this out. ... View more

Thanks for the answer (eventually). Although not the answer anyone wanted at least we have a definitive answer. What still puzzles me is that the coding cannot be much if any different so, we can have individual ring tones but not notification tones. But it seems Samsung can't give a flying  🤬 for what its customers want. Just to rake in the money from its sales and sod the after sales. However what ever I say will not change the fact that Samsung are not going to do anything about it!    Thanks again for passing on the info.  ... View more

Afraid not, as stated if you delete the thread it reverts back to default tone. Samsung are full of hot air and bluster and say this will be sorted out in the next update. OVER 2 YEARS LATER we are still waiting for this to be implemented. If you can have separate ring tones you can also have separate notification tones. Its not rocket science. Its just SAMSUNG don't care what their customers want or ask for to be reinstated! Rant ongoing! ... View more

unfortunately this is a blanket text tone. I want one for wife another one each for both kids one for work etc. This responce doesn't sort out what I actually said. This was supposed to have been sorted on a new update by Samsung over 2 years ago. SORRY WIZZYGUY. Try again.  ... View more

You will be waiting till hell freezes over. The S10 phones were released and working on the next grouping (S11) is well on it's way. As said previously once you've got the phone and out of any money back return option, they rub their hands together and proudly announce "SUCKERS"! ... View more

Well, Pie has arrived and guess what SAMSUNG LIED. Contacts STILL cannot have individual notification tones. Well it looks more and more that as I and the rest of us that have been told it would be in the next update and have been lied to, when I upgrade my phone it will not be to another SAMSUNG. No respect or anything for their phone owners. They apparently do not give the preverbreal *****!    Well come my upgrade date I will be saying goodbye.  ... View more

Well I hope you have them both barrels in the survey and told them they suck! From it will be in the next update to maybe in a future update just back pedals yet again.    They are losing all confidence if their customers had any left at all that is! ... View more

Sent to Samsung on Facebook   Ok so 10 months after purchasing your top of the line flag ship phone Galaxy S9+ and finding out that certain basic functions had been removed from the Android UI. And then being informed via the Samsung community (after many many posts from many people ) that the individualisation of text tones will be brought back on a future update, we are STILL waiting for this update to transpire. So instead of the community pages, let's go global and see if this has a different outcome. Not just the company speak basically blanking off it's customers, let's have some truth and action for a change. If you are interested about how much this has dissatisfied you customers feel free to read S9 Text message ringtone (Samsung Community Subscription Update)   Lets see if we get anything now? ... View more

  Well UPDATE though on a Galaxy S9+ and surprise surprise, no CHANGE. See above for specifics re the version etc. On EE in the UK.   MESSAGE TO SAMSUNG (IF YOU BOTHER TO READ THESE COMPLAINTS   YOU DO NOT HOLD UP TO WHAT YOU SAY! YOUR UPDATE PROCEDURE SUCKS AND STILL NO CHANGE IN THE WAY THAT WE CAN ALLOCATE PERSONAL TEXT MESSAGE TONES. I KNOW ABOUT THREAD TONES AS I TOLD EVERYONE INITIALLY. WE HAVE BEEN WAITING FOR THE UPDATE AND STILL NO CHANGE IN THE WAY THAT IT CAN BE DONE.    HOLD UP TO WHAT YOU SAY AND REINSTATE IT IMMEDIATELY. THE SOFTWARE WAS THERE SO PUT IT BACK!   YOU ARE TICKING OFF A LOT OF CUSTOMERS AND WE WILL NOT BE COMING BACK TO SAMSUNG ONCE THE RIPOFF OF THE CONTRACTS COMES TO AN END.    RANT PAUSED BUT NOT OVER!   (AND I'M NOT APPOLOGISING FOR THE CAPITAL LETTERS)       ... View more

Interesting. Where in the world are you and can you put on your software version please? ... View more

Don't get excited, we've been on to Samsung since launch day about this. So don't hold your breath! ... View more

Thats why its a work around. Until your airtime provider and their tech support clear the software upgrade its the best there is. Until then just keep chipping away at samsung and phone supplier till its sorted.  ... View more

As has been put on here so many times, this has NOT been resolved properly, it's a work around and only applies to conversation threads, not individual contacts. Delete the conversation and the sound will automatically default to standard sound settings.  Until Samsung resolve this correctly, God knows when that will be!, we will still have this coming up, and as a by line, will admin remove the resolved solution tick on this complaint. It is NOT RESOLVED, not until individual contacts can be allocated individual text tones, just like ring tones.    RANT STILL NOT OVER! ... View more

Not meaning to sound rude, but we've heard this for a long, long time, updates come and go and still this is not resolved. Forgive me but I will believe it if, more than when it happens.  ... View more

Please refer back to my previous posts. It all depends on where you are and carrier. I'm in the UK on EE.  ... View more

When I updated it is in the UK with EE. It's Samsung Messages via the Galaxy updater, NOT Google play store.    Hope this helps  ... View more

I'm in the uk. Us hasn't been updated. Also as you are on a phone lower than an S9 then the update may be delayed. Not sure. The only suggestion could be to email samsung cust serv direct . Hope it helps. ... View more

If you check back I've put some screen shots on to help people. ... View more

Update samsung messages (or the built in message app)through samsung galaxy updates. You can then go through individualising conversations by different tones.   Please note this is a work round not a full blown update. We still want to have notification tones for individuals. This just enables you to do it for conversation threads.  ... View more

It's through the message app itself. It's the conversation or head that you apply the sound to, so if you keep the conversation in your message app and not delete the whole conversation it should stay the same. Hope this helps, as I said it's a work round not a full blown solution. ... View more

Thank you Samsung. Update through and you can now individualise text tones. Go to Samsung updates. Then updates in my apps. Samsung messages and update it. Then when opening go to the 3 dots at the top and from there you can individualise conversations . It's a work round but it works! ... View more

Unfortunately there is no timescale on this. Just to keep us all still with Samsung  ... View more