Result: After reading this thread for many months hoping for an answer to BBC iPlayer Not Loading Error 02001 problem and seeing that a few people have managed to get their motherboard replaced thus solving the problem, we I thought I would give Samsung support a call this afternoon. I am please to say that they have agreed to change my motherboard on Friday this week. I was honestly thinking that it was going to be more problematic then it was but the Sansung tech support was very helpful and I couldn't have asked for better service. Thanks Guys.
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I have the BBC iPlayer problem Not Loading Error 02001 also, my TV is EU49MU6670 Software version T-KTMDEUC-1151.1 , BT-S purchased from Currys PC world on 16/12/2017. All other smart tv streaming applications work on this TV without a problem, iPlayer has worked without problem until recently, I have also checked by changing the DNS server from automatic to 18.104.22.168 and it has made no difference. I have checked iPlayer on my PC's and Tablets on the same network and these all function correctly. Assuming I did not have an external TV antenna or a satellite dish and wished only to recieve only non-live tv the Set is not fit for purpose currently and I would like an explanation as to why it will not work as advertised and inteneded. If the problem is not fixed soon I will be making a claim as I have the right to a repair or replacement under the Consumer Rights Act 2015 and have had the TV less than 6 months. Regards Carl Morris
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