Great news and thanks to all . BUT... BUT... Is there any similar fix for the UE48JU7000 please? Unless I've missed something this news only seems to relate to "K" models? Thank you for any help you can give 👍
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@AntS Please add me to the list of dissatisfied and disheartened Samsung TV owners please. I purchased a Samsung UE48JU7000 in early 2017. Like everyone else here, I expected the TV to be capable of being upgraded over the next few years and kept abreast of developments by Samsung providing software updates to do this. Certainly, the advertising suggested this. My disappointment came with Samsung TVs being unable to display the Blue Planet 4k series via BBCiPlayer. I *specifically* bought a so-called "4k SUHD Samsung TV" in order to be able to WATCH EXACTLY this type of programme, only to be fobbed off with lame excuses from Samsung. I have joined this forum to register my disappointment. THAT is a strength of my felling about this issue. Many, MANY more people won't bother, for all sorts of reasons. However, LACK of PARTICIPATION in this debate SHOULDN'T be taken as ACCEPTANCE of Samsungs stance by the "silent majority".Samsung will KNOW EXACTLY how many so called "4k SUHD" TV's they have sold from 2016 to the present day. Samsung should treat EVERY SALE to EVERY CUSTOMER as being a disapponted, disgruntled and seriously DISSATISFIED person. We ALL bought YOUR TVs in order to get the BEST televisions available at the time for the best price. Sadly we have been sold products that are unable to display programmes that were amde available to UK audiences to enjoy ie Blue Planet 2. WHY? Simple question. WHY?? So, @AntS, please ADD my complaint to your growing list if you will. My complaint isn't about Smart Things or dongles etc but simply: *that a so-called "4k SUHD" TV was unable to display content that OTHER MANUFACTURERS equipment COULD. *that there are 1000's of past customers (who Samsung know about from sales) who bought these "4kSUHD" TV's from you whi will NEVER complain to you directly or in this or other forums BUT WILL REMEMBER THEIR SHODDY TREATMENT by Samsung and this WILL AFFECT THEIR FUTURE PURCHASING DECISIONS - and NOT in a good way. Thank you @AntS - apologies for SHOUTING but that is the strength of my feelings about this.
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