@cunlij wrote: I have a similar problem trying to set up an active24 account. Active24 have not managed to help me. I have an S10 Plus 500GB. This mail worked on my old (lost) S7 Edge. Here's the screen captures: < Server settings (set up using "other") Account Email address: j***e@m******is.org.uk Username:- <My own name> Password:- Password works with Active24 WebMail Incoming server IMAP server:- email.active24.com Security type:- SSL Port:- 993 IMAP path prefix Optional:- nothing put here Outgoing server SMTP server:- email.active24.coml Security type:- TLS Port:- 587 Require authentication to send emails:- Neither on or off work <my name put her> also tried email address Doesn't work with authentication off same password used Sign in leads to this error:- Couldn't verify account "The username or password is incorrect or POP3/IMAP access isn't turned on for this account. Check your email account settings on the web, then try again." Could it be expecting something under "IMAP path prefix"? Anyone have any ideas? If you are using IMAP then the IMAP should IMAP. active24 -----   ... View more

@Mohammad556655 wrote: Does gear s3 get one ui update???? Galaxy s3gear runs Tizen version 4.0.0.2 at the moment. ... View more

@Emmanuel935x wrote: Hey, earlier today I upgraded to the Samsung S10+ from the Samsung S9+, and when I used the Smart Switch (cable option) everything got transferred to my S10+ including the old screenshots, but when I checked my gallery, every screenshot but the photos I took using the camera was there. (I had 3000+ screenshots, and 493 camera photos, and now the gallery has 493 photos, and that's it. No screenshot photos) is there any way to get them back? Did you back up your S9 phone to the cloud, if so you can bring them back in.  Or back up your S9 to the cloud if you still have it and then download all images you want. ... View more

I can confirm that I can play Spotify on lock screen and use volume buttons with know issues.   ... View more

@Ualas wrote: Thanks Colin, but what we mean is that this works while receiving a phone call, but it doesn`t work when receiving a Whatsapp/duo call. Could be wrong on this...but tried it out and doesn’t work with WhatsApp could be something to do with WhatsApp itself. What about the wired head phones?? Will it allow you to answer ... View more

@Chaitanya wrote: Hi, I recently bought a new Galaxy S10e. It has been more one week now that I have been using this smartphone. I have noticed that the Fingerprint-Scanner/Power-Button is slightly loose, it wobbles when I try to unlock my phone and I can feel it because it makes slight noise every time I try to unlock my phone. I am just wondering is it normal for S10e to behave like this? Does anyone of you have similar issues? If you are unsure go to a phone shop try the display phone and judge for yourself if it feels the same.  ... View more

@Russt83 wrote: I've had my S10 since launch day, I'm on EE and get full 4G nearly all the time. Yet since having my S10 it seems to take ages loading pages or downloading content. It does this when connected to wifi I'm switching backwards and forwards to get a better connection. My previous phone was a S8 with the same sim and I never had an issue. Just wondering if anyone else had noticed this? Also on EE but don’t have the issue you are describing, pages load fast, and downloading is good too. ... View more

@Ba6 wrote: I also tried that still no sound 😣 So you get sound for all other apps? Just not for messages?  Silly question what sound have you selected   ... View more

@PauLala wrote: I live in China. Bought the phone in Hong Kong International models of the S10 utilize the Exynos 9820 system-on-chip, while the U.S. , South American and Chinese models utilize the Qualcomm Snapdragon 855 . [9][10] The two devices are sold with 128 or 512 GB of internal storage, with the S10+ also being sold in a 1- terabyte model. They respectively contain 3400 and 4100 mAh batteries, supporting Qi inductive charging , and the ability to charge other Qi-compatible devices from their own battery power. [11][5] ... View more

@EdeJ wrote: I have the same issue. I cannot seem to get the right settings so that it notifies me on Always on Display without getting a massive pop up with the entire message's content as soon as I unlock the phone. Did you find a solution for this problem yet? Select no pop up in what’s app, this can be done by group or individual       ... View more

@PauLala wrote: I contacted customer service and they told me I have to bring it to repair shop. (Direct replacement does not seem to be an option in the first instance)   I think it would be a good thing of we all write a serious e-mail to Samsung's customer service complaining, as I don't see they will admit this f*** up.   I haven't noticed any difference after April update. It is just as bad...   Question: How do I know which chip do I have? if you live in UK you will have Exynos chip.    ... View more

Answering and Ending Phone Calls The touchpad controls will operate differently while you're on a phone call, rather than listening to music:   Answer or End a Call: Double Tap Decline an incoming phone call: Tap and Hold Mute the call: Tap and hold while on a call to turn off the microphone so the other party can't hear you.  Answer a second Call: When a 2nd call comes in, the earbuds will make a sound to alert you. To end the current call and answer the 2nd call, Tap and Hold the touchpad To place the current call on hold and answer the 2nd call, Double tap the touchpad To switch between the current call and the held call, Double tap the touchpad. Retrieve a held Call: Tap and hold after ending the current call. ... View more

@Ba6 wrote: I've tried all of the above and no change ..I dont get it Other options for messages   ... View more

Tap contacts/ left side three bars tap/ manage contacts. You have the opy  to import export.  ... View more

Try!! Messages / Settings/ Notifications/ general notifications/Sound/ select the sound you require?? ... View more

@Ba6 wrote: Hi I am not getting any sound from messages can anyone help   Do you mean no sound notifications on apps? Which ones or is it all. Try!! Messages / Settings/ Notifications/ general notifications/Sound/ select the sound you require??  ... View more

@Hackett wrote: I use an app called holey light mate. Its spot on for all you notifications Is this not just for LED lighting?? @RobynC   Is looking for sound notifications if I’m not mistaken by the post. ... View more

@Raph06 wrote: That's exactly where I looked after seeing the button disappear from my quick settings grid. I'm with O2, btw.  One thing I seem to remember is that, after the update, I wasn't asked about my provider and type of contract. Any ideas? Think you have to contact 02 and get them to enable WiFi calling ... View more

@Raph06 wrote: My S10+ received the April update yesterday. Since then, I noticed that Wi-Fi calling had disappeared from the settings.  Why would this have been disabled by the April update?  Tap phone icon on bottom of the screen/ tap three dots/ settings/WiFi calling On Off is there  ... View more

@RobynC wrote: Has there been any solution to this? I can set up the notification I want on Whatsapp. But not on Facebook, Messages, Email etc. Have been to phone settings and to the individual settings on each app, but it doesn't allow me to choose from my saved sounds on my phone. VERY FRUSTRATING, as I had individual sounds for my most common apps, so I knew by the sound what I had received and could either action or ignore based on that.... HELP.... Try!! Messages / Settings/ Notifications/ general notifications/Sound/ select the sound you require??  ... View more

@Fudgy31 wrote: if i do a screenshot you will see who i bank with,  what chat apps i use,  what poker sites im on and everything   I just gave information on my experience of my S10 Plus i dont need to prove it to anyone,  no proof required eh @Colin2    Why would I spend the time raving about it?   If you dont believe me its of no concern to me buddy.   Enjoy your battery drain No proof required @Fudgy31  ... View more

@BorpZ wrote: Well, in my opinion, there should not be any faults in the first place for us to report as these devices should have been tested correctly before being sold. We are the end consumer so I think we should be getting a finished product that is fit for function. We are not beta testers for new devices and when I put my own money down for a flagship device I would at least expect Samsung to have made sure the devices don't have such as severe problem. Well all software can have bugs, even after it has been tested this won't show up untill more people use said software and start reporting issues. Did you complain to Microsoft or Apple when there software had big bugs and issues.  ... View more

@jake_og wrote: Hi,   I've just got a new S10e, trying to play Spotify through my car.   The car is a 2014 Fiat 500 Lounge.   I've tried both Bluetooth and USB. With Bluetooth, it's connecting calls no problem, but won't play any media. With USB, it's not even recognising a connection, although it is charging.   Any idea how to fix either of these methods? I've tried Play Music as well and that's not working either, so it's not a spotify issue.   Jake Have you tried. Settings/Bluetooth/Tap the cog next to your car name/Make sure you have Audio on.   ... View more

@ArchieB wrote: Like you Colin19, I was very cynical to S10plusplus suggestion of tapping on the word Bluetooth but it worked! When you're on the SETTINGS->CONNECTIONS turn on Bluetooth and Phone visibility then click on the word Bluetooth on the left of the Bluetooth on/off radio button. This takes you to a SCAN Page which lists the current paired devices. Immediately the car found the Phone as it was in "find available device" mode. It's not obvious in the S10 connection settings that you enter this scan mode by selecting "Bluetooth". I didn't realise this scan page existed. Fortunately it was that simple for me !   thanks to you S10plusplus If you go settings Bluetooth you will find the scan settings, using the method you did is a short cut. l personally have no Bluetooth issues . But many users do and they can’t connect to anything. Anyway thanks for your input ... View more

@Danielgreen wrote: But thay shod have mad the same amount that thay had pre ordered before the phones got released  Oh I think they have plenty buds manufactured. It’s not only the 🇬🇧 UK that get the offer. And a third party are in charge of distribution, not directly from Samsung. ... View more

@S10plusplus wrote: After turning on bluetooth tapping the word bluetooth on my phone worked for me. Oh if only it was that simple  ... View more

@Deano6 wrote: It's been over 30 days now and still not heard anything about delivery of my galaxy buds yet. Is anyone else still waiting? If you read through other threads I think you will find the answer to your question ... View more