I'm having the same problem. I apparently got the Chinese variant of the note 8. But I'm an American that permanently lives in New Zealand. It really bums me out that simple things like this are not fixed on such an expensive phone. Bixby has been an all round fail for me. Most of the replies I get from Bixby are "got it canceled" even when I am just asking it to do simple task. I can't even get bixby to turn off Bluetooth. All it does is say "got it canceled". Makes me worried that it may be canceling something important. I'm just going to stick with Google voice because all the things that bixby is supposed to do over Google doesn't work.... It's only "got it canceled"
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