I managed to eliminate this issue last night on my DVD player by updating the software in the main options menu. The player was saying it was connected to the internet. so I did the upgrade By Internet rather than messing around with memory sticks Software Upgrade The Software Upgrade menu allows you to upgrade the player’s software for performance improvements or additional services. By Internet To upgrade by Internet, follow these steps: 1. Select By Internet, and then press the ENTER button. The Connecting to Server message appears. 2. If there is a download available, the Download pop-up appears with a progress bar and the download starts. 3. When the download is complete, the Upgrade Query window appears with three choices: Upgrade Now, Upgrade Later, or Don’t Upgrade. 4. select Upgrade Now, the player upgrades the software, turns off, and then turns on automatically. The machine went into its "connecting " mode and seemed to freeze in this state I had to turn the machine off again but it came right after that and I got onto Netflix and web browsing I hope this helps some of you as SmaSmung should have the answers and be here with the prompts to help people avoid outrageous service fees (I deal with service guys and understand the cost of their time/equipment/training etc - not their fault ), for doing a simple process like this. What a cop out to by Samsmum to get us doing customer service for them -
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It's ironic that this starts to happen the same month that Apple are outed for slowing down people's devices!! Samsung, come up with a solution to this issue or at least have the honesty to own up to what the issue is here? my rather expensive Samsung plasma has just failed after 6 years and now my Samsung DVD player is showing this error. Panasonic here I come....
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