Samsung washer wf80f5e5u4w
Delivered 15 Nov 2014
Died Aug 2020
5yrs 9mons since delivery from Currys in UK.
Drum twitches and then fails to turn mid cycle leaving washing and water in drum.
All research suggests PCB is not fit for purpose or of satisfactory quality as documented here. The PCB needs replacing.
Contacted Samsung via Twitter who did not acknowledge the issue exists even though I linked to this forum.
I have provided my details to Customer Solutions team who handle complaints. They will hopefully call me and I will post here.
If we all get together then hopefully with standard wording and a helpful guide we can get Samsung to repair when they should rather than deny the issue.
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