@paul1277 wrote: @Jay108 wrote: @paul1277 wrote: @Jay108 wrote: Apology for the off topic.  HLG over HDMI works great ( with ROKU Streaming stick ).   I have been paying both Amazon prime and Netflix HDR content through ROKU and I am finding the picture quality is worst than 4K content ( very Dim and grainy ) and have 60mbps wifi network connection  so its not Network issue.  My TV ks9500.   Is this because this TV does not support HDR10+?  Does anyone else have this same issue? What is the picture like with the on board Netflix app.  When using the Roku does the TV kick into HDR mode full backlight.  There is no HDR 10+ anywhere that I know off.  on board Netflix app quality is slightly worst than ROKU .   Yes the on ROKU HDR does kick in.   I thought i read somewhere that Amzon prime and Netflix converted all the HDR content to HDR10+.  Perhaps misunderstood.  But regarless of HDR10+ , the HDR content looks worst than 4K content.  Not sure on that as I had the ks9500 and HDR was very good,  but due to other issues was replaced with a q9f and the Netflix HDR on that was awful dull and where there were black bars limk a shadow around the screen,  bit like looking through binnocolas. Sent it back. Was HDR good before and have you enabled UHD mode for the HDMI connected to the Roku?  To be honest. i have only recenty started subsciption for Netflix or Amazon maily for HDR content. but very disappointed. ... View more

@paul1277 wrote: @Jay108 wrote: Apology for the off topic.  HLG over HDMI works great ( with ROKU Streaming stick ).   I have been paying both Amazon prime and Netflix HDR content through ROKU and I am finding the picture quality is worst than 4K content ( very Dim and grainy ) and have 60mbps wifi network connection  so its not Network issue.  My TV ks9500.   Is this because this TV does not support HDR10+?  Does anyone else have this same issue? What is the picture like with the on board Netflix app.  When using the Roku does the TV kick into HDR mode full backlight.  There is no HDR 10+ anywhere that I know off.  on board Netflix app quality is slightly worst than ROKU .   Yes on ROKU HDR does kick in.   I thought i read somewhere that Amzon prime and Netflix converted all the HDR content to HDR10+.  Perhaps misunderstood.  But regarless of HDR10+ , the HDR content looks worst than 4K content.  ... View more

Apology for the off topic.  HLG over HDMI works great ( with ROKU Streaming stick ).   I have been paying both Amazon prime and Netflix HDR content through ROKU and I am finding the picture quality is worst than 4K content ( very Dim and grainy ) and have 60mbps wifi network connection  so its not Network issue.  My TV ks9500.   Is this because this TV does not support HDR10+?  Does anyone else have this same issue? ... View more

@blenky wrote: Ok I have the firmware.  Installed and can categorically 100% confirm it fixes HLG over HDMI.    As I type I'm using the iPlayer app on my Virgin Media V6 box and Dynasties in in glorious UHD HLG HDR.!!!!    Doesn't look as bright as via the Roku+ so maybe the gamma curve is correct?     That’s great news how did you get the upgrade so quickly?  Was it via USB stick? ... View more

@shimceltic wrote: New firmware in the US that supposedly makes contrast far better and other fixes. Won't install onto my euro TV though. I found following on Samsung US website. - Version : 1231.1   - Improved usability 1. Improved browser performance 2. Improved app performance 3. Improved stability 4. Improved usability of input devices     ... View more

@AntS wrote: @Jay108: I can confirm what @JAMES4578 said. Beyond a very generic overview, we're currently unable to publish release notes - but I'm seeing what we can do to change that for the future as I think more info on firmware changes would be a good thing for everyone. Thanks @AntS. Do we have a very generic view that you can share with us? Thank again Jay.     ... View more

@Saverio571 wrote: Is not the firmware for HLG on HDMI. Sky Italia was testing this firmware. I guess there is no way of knowing what this firmware upgrade includes. Samsung never provide release Notes.  @AntS are you able to obtain the release note for this upgrade? ... View more

@gfsracing wrote: i am in the UK and have version 1230 on the ks9000 i cant tell what has changed the tv updated itself But I checked my ks9500 tv it’s not updated and on the Samsung site there is no 1230 available for down load.  ... View more

New firmware upgrade available in UK? Or just Italy? What’s included in this upgrade? ... View more

All gone silent here. Does anyone know if the Sky issue in Italy has been resolved. ... View more

https://www.bbc.co.uk/rd/blog/2018-07-hdr-uhd-television-picture-quality-settings-guide ... View more

@tarbat wrote: @Jay108 wrote: @gfsracing wrote: According to the Italian version of this forum someone from Samsung has stated that the hlg is being tested  But they been saying this for sometime now. Is this for SKY edit fix? The translated version of the Italian post says: "As already indicated at the moment we are carrying out the tests and evaluations on the introduction of the HLG on 2016 models , since from 2017 onwards there are no problems, while on the 2015 or previous models it is not possible to execute the implementation." 👍🏽 Let’s hope tests are successful and update is released soon for 2016 models.  ... View more

@gfsracing wrote: According to the Italian version of this forum someone from Samsung has stated that the hlg is being tested  But they been saying this for sometime now. Is this for SKY edit fix? ... View more

@crashcris wrote: @Jay108 wrote: My personal opinion,  Wimbledon UHD is not as good as World Cup football.  Wimbledon looked washed out on my Ks9500 with Roku. Both Wimbledon and The WC are looking excellent on my JS in SDR. That’s interesting.  Perhaps issue with my internet. I will check again tomorrow. But on my tv Wimbledon did not look that good today.   ... View more

@sewarner wrote: @paul1277 wrote: @sewarner wrote: The women look great in UHD - lol.  I have no streaming problems today whereas it was a but stop / start yesterday with the football, maybe because more people were watching it.  Whatever it us, it’s stunning on my replacement LG B7 tv. Now you have had the LG b7 for a bit how does compare to your ks,  and is the less brightness in hdr an issue?  Thanks Paul Ive been very impressed with the LG, overall picture is much better than the KS8000.  Uniformity across the screen whereas I had a bit of light bleed on the KS and some vertical grey bands on the screen which Samsung said were normal.  I’ve not watched much in HDR apart from YouTube videos and the BBC broadcast but what I’ve seen has been stunning and brightness doesn’t seem to be an issue especially as the tv is by a window. My personal opinion,  Wimbledon UHD is not as good as World Cup football.  Wimbledon looked washed out on my Ks9500 with Roku. ... View more

https://www.sainsburys.co.uk/webapp/wcs/stores/servlet/gb/groceries/roku-4k-streaming-stick-133094055-p?dclid=COSegubx59sCFVFi0wod2L4K5w&langId=44&gclid=EAIaIQobChMI8umM5PHn2wIVxbDtCh1h8QTqEAQYASABEgIfZfD_BwE&storeId=10151&krypto=ivfC1ySQd72QMk3dF5jNSgLF4ZXICKUxUJpCfJNBv4POUlcrlbga3YTjXJiaWnfAgs45EVqEh03eCvENIx2McvGkoUgpiMUfiadw7p3RXcVQUX57xD7B7u64NTM%2FUA1tJDQwrzidzD99lliAwKaSQnAx7COaxH2HpL08xoZ4iU30JNJTpcQ%2BSKQ6nEmH9jo6KBlTka0jCPOfWO3zTtwUvj0i7nL1xDEF2eAXgovHMcnK%2FiIDBcqzfMofWriy4c8LIY%2FL4bfZaTCvnB23XXFkMg%3D%3D&ddkey=https%3Agb%2Fgroceries%2Froku-4k-streaming-stick-133094055-p     roku streaming stick plus at 55 pounds Sainsbury’s online. ... View more

@blenky wrote: @edindundee wrote: Wimbledon? That's it, Rokuss+ ordered will collect this afternoon. Welcome to the Roku+ club.  Expect much gnashing of teeth when they update the firmware and it works like other connected devices! Is there anyway we can stop firmware upgrade? Or revert to previous version of roku  firmware? ... View more

@Moily wrote: Wimbledon to be shown in UHD on the iPlayer:   https://www.bbc.com/sport/tennis/44557119   so that will mop up some more Samsung KS owners who weren't particularly bothered about the football but will be miffed about not being able to see the tennis in its full glory on their expensive TVs!   When more and more UHD content is rolled out by the Beeb then Samsung will find themselves on the receiving end of a tidal wave of complaints, hopefully. People who are content with Roku perhaps should keep in mind that if Roku does upgrade firmware in the future it may stop working.  This is my main concern. Shame because I really like my ks9500 TV. ... View more

That’s Great results.  Has anyone got any further with JL?  ... View more

@blenky wrote: @Jay108 wrote: @ne_on wrote: Hi  ordered my roku stick to collect today just in time for the England game. 49 ks7000.  Any overall things I need to know? And how’s everyone finding it. Sorry haven’t been on here for a while. I know this question has been answered many times already but what is the model number of the Roku stick and where is best place to buy from? Thanks Its the Roku Streaming Stick +.  You can get it from Amazon or other places.   Thanks for that? How much are people paying for these on Amazon?  Just checked on curry’s they are £59.99 ... View more

@ne_on wrote: Hi  ordered my roku stick to collect today just in time for the England game. 49 ks7000.  Any overall things I need to know? And how’s everyone finding it. Sorry haven’t been on here for a while. I know this question has been answered many times already but what is the model number of the Roku stick and where is best place to buy from? Thanks ... View more

@dunwell wrote: This is such a comprehensive, authoritative and helpfully worded post. It should be pinned to the top of every page as a guide for newcomers and a refresher for all of us.    I haven’t replied to Samsung’s email of yesterday. Ideally, I would just send them this and ask to forward on to the engineering team! Yes agree. Great summary. Can you share the email address  of the Samsung contact you are communicating with. I thInk we all should write to him/ her  directly. This make more impact. ... View more

@Ajy1 wrote: Open letter to Samsung   What is the value in producing a masterpiece if it cannot be enjoyed for what it‘s intended for?   Samsung KS series was an excellent product. It was one of the most brightest 4K HDR TV of its generation and it still is today. Your designers and engineers did a fantastic job.     However, what is the value of producing a TV that can get as bright as the sun if it remains under a lid? You could as well market the product like every other dull product. The KS series was meant to be an HDR masterpiece and yet it cannot fully function as one. BBC iPlayer as side, the EDID issue is the most ridiculous and stupid that I have seen. If I was an engineer that worked on the KS series, I will not sit idle or be satisfied until I see my design, the work of my hands, achieve its full potential. If I was a product manager, I will be encouraging my team to ensure our products achieve their full potentials.     If fixing the EDID on HDMI 2.0a violates the integrity of the spec, I will let my customers be the decider of that. You could deliver the feature under an unsupported setting. Everyone at Samsung should want to see that KS series achieves it’s full glory. It will remain a testament of your value as a company, technical superiority, design foresight and customer care.   Samsung, you owe yourself and your customers to be an example of what a masterful company should be. Your values, believes and loyalty to your products and designs (without age discrimination) should be second to none.   You may not see or know it, this could well be a tipping point for good or bad in Samsung TV product history.   Thanks.   Nicely put. Who have you sent this letter to? ... View more

@chopples123 wrote: @Jay108 wrote: Please correct me if I misunderstood . Does it mean on SKY q without EDID fix we will receive 4K SDR?   if that’s the case why can’t BBC I player do this. Even if it is not HDR 4K , 4K SDR better than nothing.      Without rehashing the thread too much, the reason iplayer isnt working on KS sets is down to the delivery of the content and not the content itself. But yes HLG is backwards compatible so you would receive SDR 4k from the same stream that others will receive HLG   cheers @chopples123  thanks for clarifying this.  But wwill BBC I player provide a way for us to watch 4K SDR ?  ... View more

Please correct me if I misunderstood . Does it mean on SKY q without EDID fix we will receive 4K SDR?   if that’s the case why can’t BBC I player do this. Even if it is not HDR 4K , 4K SDR better than nothing.      ... View more

@paul1111 wrote: @hancox wrote: Indeed, fix EDID, which is a known bug, and not a limitation, or expect a stream of refunds.  Madness. I think @AntS has been quire clear,  there will be no updates for the ks,  so no edid update. They want you to buy a new tv.  To me the EDID issue is a BUG not a feature.  Surely Samsung have to take responsiblity for fixing this BUG. ... View more

@TastyBurger666 wrote: @AntS wrote: Hi guys.   This bit that I added after the official statement (to give you Community folks more than just the statement):   “2016 SUHD TV’s support UHD HDR HLG via Broadcast, Satellite & Terrestrial & from USB, not any other source. They do support UHD HDR via HDMI, just not when encoded using HLG.”   was the response I received when I asked the engineers about EDID and other ways of delivering HLG on a KS Series TV. I’d be very much inclined to interpret the above as no action will be forthcoming for enabling further means of HLG support on KS Series TV's.   My advice at this stage is, that as disappointing it is, it’s best to accept the situation for what it is, and from there, take the route which is best for you.   Given that there’s been discussion in this thread about alternative sources of HLG support, I’m happy to keep the thread open for that to continue if you wish; or someone can open a new thread on that topic/continue in any relevant ones already open if you guys feel that would be better for the sake of clarity. All well and good, but I don't have the means to drop that kind of money on a good TV at the drop of a hat, and contrary to what Samsung's business plan says, I consider a TV to be a long-term investment, and by that I mean longer than 18 months.   @AntS Why is so difficult for Samsung provide answers with clarity.  We are left to interpret their response. EDID have been discussed to death here on this thread.  We all want to know why Samsung sold as a TV with this major fault and not wanting to rectify this.  I spend over £5000 pounds on  Samsung 78KS9500 your flagship TV.  Samsung rep on the floor sold it as future proofed for many years to come.  I have had this TV just 1 year and its already out of date.  I really think Samsung should fix this issue or provide us with a work around .    Please can you conver this message back up your management team.  ... View more

I see what you mean. So it means HD fury is the only long term solution. ... View more

If roku does work most of us will be happy. But the fact that it is still not on the supported device list concerns me. ... View more

@paul1111 wrote: @blenky wrote: The Virgin Media V6 box WAS in the BBC device list as *TBC*.  The *TBC* has now gone so it is a fully supported device - ho hum.    So lets get this in straight.  I have a Ruku+ which wills end HLG but is unsupported and a V6 which will not send HLG which is supported.  You've got to laugh! I've been told off for repeating myself but yes lol.  But v6 will not work on our kS models? ... View more