When I went into the jl store as advised via email from jl today to discuss a replacement/refund I got fobbed off with the no smart things extended and was told it wasn't advertised for my particular tv "ks7500" is that right? Wasn't interested at all in listening to the other points made in this topic too that's not coming to this tv when i mentioned them! when I quoted miss selling was just told by the assistant "I'm not getting into that" After he went to speak with the manager I was told they would need to test the tv and if all's well they would refund me the sale price but £79 would be deducted from what I paid as they would need to sell the tv on. They wouldn't accept at all that they has been any miss selling
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