I'm another very annoyed Samsung owner that registered just to post this comment. I bought a 2016 UE55KS7000 just over 12 months ago on strength of the many positive reviews, and the fact that it was certified as an Ultra HD Premium device. Like many people in the UK, I tend to get a lot of my content from the iPlayer, so it's presence on the device was a key part of my purchasing decision. The upgradable nature of the KS7000 firmware and apps, and comments from Samsung about adding HLG support that were widely reported by What HiFi & TV and others reassured me that although I was spending a lot of money, I was buying something futureproof. And, apart from a simply horrible HDMI-CEC implementation and the embedded taskbar adverts, my experience of the TV has been great. But now it seems that after only 12 months I won't be able to access what is likely to be the primary source for 4K media in the UK. And having had a quick look at the BBC R&D webpages, I can see no obvious technical reason why most "smart" devices (including those from 2014/15/16) that have upgradable firmware and apps cannot be made to support this. Which leaves me with the feeling that Samsung just don't want to spend the money to support their existing customers once they have newer devices on the market. So count me as another technology recommender that will never buy nor recommend anything from Samsung again. "Fool me once, shame on you; fool me twice, shame on me."
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