This is weird as I have this problem and the solution above does not work?
I am running at Samsung Note 20 Ultra 5G _256Gb > Model: SM-N986B/DS._ Samsung One Ui 2.5 / Android 10 (UK).
a long press, quick tap or double tape doesnt give the options of 'create contact', 'message' or 'call' as shown above ?
It also doesnt seem to work if you tap on the icon, the number or the 'lozenge' - very annoying when my old phone used to do this.
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