same here mate!!!! ... View more

by the looks of things everyone has been given the buds, controller and charger without any real problems. The main issue is the game pass. everyone was promised to gave this on the 15th of September via email or atleast 24 hours after claiming it after the 15th. Very few People seem to have been given this. I've personally contacted Samsung rewards and was told its an issue with Microsoft. they also said I'd have the pass by the end of the week (that would have been last Sunday, nearly a week ago). some people seem to think we may be waiting 45 days post 15th of September though I've been through the terms and cannot see where it says this. Some people have even commented that they've contacted trading standards and they have confirmed samsung have actually gone against contract. Despite this, some people have said this to the samsing people on the phone and appear to have been laughed at by saying this giving them the then quote of 45 days post 15th of Sept. So who knows!! I keep checking these posts daily and continue to see the same thing. I've seen some people say they have it but it looks like they've gone for the 1 quid month pass which then means their 3 month pass won't work as they will no longer be new members. Despite what some people have said on these forums it does actually confirm this in the terms and conditions ... View more

I had the same conversation with rewards on Friday and they told me we would have them by the end of that week. Still nothing now though. Theres other posts pointing out that they have gone against a contractual agreement with us now and we are actually entitled to some form of compensation ... View more

I spoke to Samsung rewards earlier. they said they where waiting for codes fro Microsoft. I commented that other People on here had been given theirs. they then said that they should all be given out by the end of the week. though I can't see them doing it over the weekend ... View more

still waiting ... View more

what i get when I follow the instructions from the email Activate your Xbox Game Pass in 3 easy steps. Step 1: Install the Game Pass app on your Galaxy device and log in using your Microsoft Account. Step 2: Tap the Profile tab on the Game Pass homepage. Go to Settings and select Redeem Code. Step 3: Enter your redemption code and payment information to activate your Xbox Game Pass Ultimate. I found this on another post but I'm still waiting for mine ... View more

any new info? ... View more

nothing here. poor service really ... View more