Apparently, BBC (and likely euronews) stopped supporting an old version of the player for many 2010-2015 smartTV models. While mine is not specifically listed, it is in the range. Lovely support. Since I wont be changing my TV soon, I guess I will stop being a BBC viewer since the videos never come up online well either. I found this note on another posting: "Official statement on this is: "The Samsung Smart TV platform is used by Content Providers to make apps available and providers may remove apps from the platform or stop supporting them at any time. As of 17/10/2017, BBC TV applications will no longer work with Samsung Smart TV, Blu-Ray & Home Theatre models from 2010 and 2011. Users are encouraged to access https://www.bbc.co.uk/iplayer/help/how-to-guides/getting-started/Samsung to find support on how to access BBC TV applications using alternative methods. In addition, users can access BBC Applications on current Samsung Smart Blu-Ray players, a number of streaming sticks and set top boxes as a way to access BBC TV applications. All other Samsung Smart TV models remain unaffected.""
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I have a PN51E550D1FXZA version TD03, and used to watch video on BBC and Euronews. All of a sudden one Smarthub update, the apps would run, but then the videos stopped playing. Videos play under other apps - like TED Talks. The symptom for me is that the loading circle would spin a while, then stop after 30 seconds or so and for BBC, say "Something went wrong loading this programme" 02001, which I suspect is a super generic message. I have also reset smarthub, and deleted and reloaded the apps. Same result. Ideas? -Dave
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