If only we had the same consumer rights and protections in the US as there is in the UK. I have been a Samsung fanboy for over a decade now. Every phone, TV and appliance had to be Samsung.... I have two 55" Smart LED 4K TVs UN55MU6290, both with retailer protection plans that they are refusing to honor, and both with Samsung refusing to stand by their product. The one developed the purple patch a year in, the second one started doing it about six months ago and I purchased them in 2018 (again both have protection plans that are not being honored as they say this is a known Samsung issue, please contact the manufacturer.) The product is obviously defective and this should be something that Samsung immediately should have addressed. They are one of the largest tech companies on this planet and even to a degree where they are one of a few private corporations that employs it's own paramilitary unit. To be this ubiquitous and for to stride the tech world like a colossus and still make the conscious decision to wash their hands of the community that supports their continuity and that of their current status is just shameful. I will certainly be re-evaluating my status as a Samsung "fanboy" and if there is a class action lawsuit taken against Samsung I would appreciate if someone could inform me. I will be doing my own research and may even contact the FTC (Federal Trade Commission) in the US and consult legal consul on my own.
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