Hi - My Samsung ue32f5500akxxu has also stopped working - tuner and sound appear to work but no picture is displayed. This will have happened at some point in the last couple of weeks (we were away). I would like to know if this also due to the software update bug, as it was reported in https://www.whathifi.com/news/samsungs-latest-software-update-tv-killer that other owners of F5500 TVs had experienced problems. Samsung helpline were unable to help. They gave me the name of a local service engineer but noted that I'd be charged for any visits or repairs, which is irksome if it indeed turns out to be their software update which caused the fault! Looking forward to hearing if any F5500 TV owners have had similar problems and/or if Samsung finds a solution!
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