No call for me either.     ... View more

Great, fix doesn't work but does that really surprise me,no   I've spoken to the BBC and will be on 5Live tonight at 1045 to discuss the disgusting service we've recieved. ... View more

So here we are. Another morning without my TV working AND more importantly another morning with NO update from anyone at Samsung   I honestly can't believe the incompetence that is being shown by a company of this size. The lack of communication is astounding and if I could take my TV back it would be there in a heartbeat.   I hope someone is reading these messages and is embarrassed to be working for a company that shows such disregard for its customers.    BUT once again this will not be answered so email to the Samsung CEO it is!!! ... View more

Can someone from Samsung provide an update please??   The level of customer service here is shocking with a number of customers asking for feedback but in no instance has anyone offered any support other then ask people to call in which is pointless   I hope you have this resolved soon as the claims from customer for services which we are all paying for is going up by the day as this is a fault caused by Samsung and NOTHING to do with any customer fault   I look forward to being ignored once again!!! ... View more

Any updates on this? Its now over 90 hours since my TV stopped working and no updates at all.   Looking at the posts this has been going on for other longer than that so you can't tell me you dont have any updates!!!   ... View more

No need to call as nothng the service desk can do. The level of service is disgusting   Why can't the update just be backed out and removed ... View more

I've been having this issue sicne friday night and after calling again today they still say no fix is in place   The TV is 2 months old and the level of serivce recieved is disgusting ... View more