Hi all, first time poster with a problem. I have a gear fit 2 which has been my daily wearble since April. At the time, the Samsung app was installed on my Google Nexus 5. Last week, I changed my phone to a Pixel and re installed the Samsung Health app and logged in using my (only Samsung) account. However I was shocked to find ALL my previous data was not ported over! This is despite the data on the Nexus 5 was clearly synced to my Samsung account. Anyway,I uninstalled the app on my new phone.. re-synced the data on the app on the Nexus 5 and re-installed and set up the Health up back again in the new phone. Again, no joy and the new app started as if it was a brand new profile! Can anyone suggest a fix? I have months of data tracked and I really don't want to start all over again. Both Health app versions on the Nexus 5 and Pixel phones are 5.11.1.001 I haven't deleted the app on the Nexus 5 just in case there's a way to retrieve it all. Thank you all in advance.
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