Hi there, everyone! Just realised that my new Samsung Galaxy A5 2017 device's earphones or jack is not working at all. Honestly, the original earphones are still on the box phone came with, and tried 2 different pairs of earphones instead. One is a Huawei and the other is a Samsung one. The 3.5 jack keeps on disconnecting, getting out of the plug, just like doesn't want to fit in. My question is: should i use the ones that my device came equipped with, or could it be a malfunction? I am currently away from the original ones, as i thought there will be no reason to worry about using different earphones. Please, i would appreciate an answer over this issue. And i quite find it as being a really important issue. Thank you for taking time reading my message.
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