Hi MKRUS! tried to post this three times but Samsung servers reject it! I hope Samsung USA Support help you. I also hope the contents of this document help! Ofiaich https://doc.samsungmobile.com/SM-T720/BTU/doc.html ... View more

Hi MKRUS! I hope Samsung USA Support fixes things for you! Hope too that this document is useful! Ofiaich https://doc.samsungmobile.com/SM-T720/BTU/doc.html ... View more

hope all goes well! Maybe information in this document will help US Samsung to help you! https://doc.samsungmobile.com/SM-T720/BTU/doc.html Ofiaich ... View more

MKRUS, I am not sure how to find out if the update is regional. I looked a clue in settings but couldn't find anything. I hope it gets released for you very soon! Ofiaich! ... View more

MKRUS, I am not sure how to find out if the update is regional. I looked a clue in settings but couldn't find anything. I hope it gets released for you very soon! Ofiaich! ... View more

thanks PedroUK! mine has worked correctly after the third switch-on! Thanks to all here who chipped in and persisted with this! Keep well and safe everyone! Ofiaich! ... View more

Hi PedroUK! switched my S5e on for the second time this morning. First time it picked up my Wi-Fi connection automatically, checked emails etc, then switched off for 2 hours. Just switched on again and my Wi-Fi automatically connected again. looking hopeful! Ofiaich! ... View more

Hi everyone! I updated 2 S5e's yesterday. When I turned them on this morning, both automatically switched Wi-Fi on! Hope all is sorted! I will check and report back after a few more tests, Ofiaich ... View more

Hi! I posted this earlier. Hope it works too! https://doc.samsungmobile.com/SM-T720/BTU/doc.html Ofiaich! ... View more

Hi! this document has the latest update information. I updated this evening and will report back my findings. Ofiaich https://doc.samsungmobile.com/SM-T720/BTU/doc.html ... View more

Hi ! can you post the version number etc please? Ofiaich! ... View more

I have had no response from Samsung at all. I posted a while back here that I had an engineer visit my house. My knowledge of how Android works is very limited but the engineer said he checked all settings, if any apps were causing issues etc etc. He said he felt it was an Android 10 issue especially as Android 9 was OK. My S5e sometimes connects on boot up but I think its 1 out 10 times. Ofiaich. ... View more

hi! I have contacted Samsung in the same way as I posted a few posts back. No response. I did not escalate to the CEO because I don't have much free time. I work on the front line against Covid-19. I will contact Samsung support on my next day off. ofiaich ... View more

My tablet occasionally picks up my WiFi when I switch on.  I think we need to contact Samsung support and keep on pestering them about this issue. I have reported it 12 times now!   Ofiaich  ... View more

Hi! I tried it and it worked but recently when I turned my S5e on, Wi-Fi turned on. The next time, Wi-Fi didn't connect. Last week, I turned my S5e on 25 times and on 4 occasions, Wi-Fi connected automatically! I will monitor if this change works!    Update- switched my S5e off an hour ago and back on just now. Wi-Fi did not connect automatically.     Ofiaich!  ... View more

I have reported this to Samsung using their chat and went through all the nonsense again. They wanted an engineer to come out so I said engineer has been, has performed all of your recommended checks and states it's an Android 10 issue and Samsung needs to program a fix/patch. Please keep reporting to Samsung!    Ofiaich!      ... View more

Hi GrampaBill!   The factory reset did not fix the Wi-Fi issue but a clean reinstall has its benefits!  My S5e automatically connects to Wi-Fi once in approximately 15 times after I power it up! I have free time later so will try to find a Samsung Technical Support number and call them.   Ofiaich!  ... View more

I think we have to wait for an Android 10 patch. I also think it's worthwhile if  members keep reporting it to Samsung support!   Ofiaich!  ... View more

Engineer called today. Took the tablet away to his techno_vandroid_10.   He said he checked everything even my installed apps to check for conflicts but could find none. His conclusion was the issue is Android 10 issue and Samsung is usually good at releasing patches.   I did search more and found the US Samsung Community,  XDA and other sites have reported on this issue.   Ofiaich  ... View more

Found this,  "If you hold the specific area where the Wi-Fi antenna is located, the Wi-Fi communication performance could be affected.  This is similar to other products and devices that support Wi-Fi communication. If the Wi-Fi signal is strong, holding the antenna part does not significantly affect the performance.  But a weaker signal, from a router that is far away (or on another floor), covering part of the antenna may affect the signal performance, and it can result in a loss of Wi-Fi communication.  In this case, if the router supports both 2.4 and 5 GHz, we'd recommend making both networks discoverable, and connect to each one of them, saving the password and choosing the ‘Auto Reconnect’ option in Wi-Fi settings of the tablet. Alternatively, you can try the steps listed here:"    http://stgwebus.samsung.com/us/support/troubleshooting/TSG01001559/   Seems these WiFi problems are very common.   Ofiaich  ... View more

My SSID have different names,  for example,   SSID and SSID_5G .   I switched my S5e on just now and it picked up SSID automatically!    Ofiaich  ... View more

I can see two choices when I switch the WiFi on and understand that they are 2.4ghz and 5ghz. My understanding stops there! Is that telling me that my WiFi is split? Can I test anything else?   Ofiaich.  ... View more

I have that patch and still have to switch Wi-Fi off then on again to get connected!   Ofiaich  ... View more

What app did you download?  Does it switch the WiFi on from startup or just keep it on?   Ofiaich  ... View more

The engineers van broke down.  Probably running on Vandroid 10 !  Rebooked his visit for Monday 3rd August! Ofiaich   ... View more

hi!  Can you tell me details of the firmware update?   Engineer calling tomorrow!  Will be interesting to see what he/she says! ... View more

I have updated 2 S5e tablets this morning and will monitor the WiFi.     My problems were WiFi not switching on when the tablet was switched on and the WiFi dropping. I will monitor it over the weekend.     I do have a mobile engineer booked for Wednesday 29th but I am not sure what such a visit will achieve when all was working on Android 9 and my tablet is up to date with Android 10.     Ofiaich    ... View more

Hi Pedalwood,   .......    Wednesday 29th July for the engineers visit!   I will report back here. Ofiaich ... View more

Had a text chat with Samsung support about my S5e WiFi only tablet. Told them that no issues with Android 9.0 and WiFi issues started with Android 10.   After a very slow chat, I was offered an onsite repair.  A mobile van with all diagnostic equipment comes to the house!  I said OK because I will be interested to see what solution is offered! Wednesday 29th July for the engineers visit!   I told text chat that I have 2 S5e's with the same issue and others had reported it in Samsung Community!  Wait and see what happens!    Ofiaich  ... View more

I haven't had other issues after the Android 10 update. Have switched off and on 5 times  now and WiFi doesn't connect.    I guess Samsung are working on this.   Ofiaich!  ... View more