Hi My washing machine has just started to stop mid wash. I am only 5 days away from being outside the warranty and reading the thread here very worried. I just came off the phone with Samsung, machine has been calibrated and currently working under the rinse and spin cycle (didn't work before), I will try the stain away cycle next. Samsung also said to me that they could arrange a service order but if the engineer did not find a fault I would be charged. I am worried that now that the machine is recalibrated it will work for two weeks, so engineer will find no fault and break again just outside the warranty period. Samsung confirmed I would be charged for that repair. Does anyone knowhow much that would be? Also, Samsung said that the drum is very sensitive about how it is used. So if I have under or overloaded the drum the machine has not been used correctly. Samsung made it sound as if each programme has a very specific load and anything outside it would result on the drum stopping. Has anyone else been told this? In any case I don't understand why the machine would work fine for nearly 2 years and the suddenly stop when the way I use it has not changed. My loads tend to be always the same. What should I do? Is it worth paying engineers to fix this machine or go straight to the shop for a German make?
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