Excellent? I've given up trying now.... If I want to watch All4 I go upstairs and watch on an old Sony TV on my Humix box........ So much for a 'smart TV' .......... ... View more

Unfortunately I have no suggestions for you.... I will try calling the help line again at the weekend. It definitely is a Samsung thing, I have an old Sony TV upstairs with a humix box and that works fine, but very very annoying g and they really should get it sorted ....  ... View more

I have the same problem.... Bought a new TV on Saturday, as i wanted to be able to use all4, and it just won't work ..... Get to 1st ad break and the freezes.... Just won't load. I've reset hub ... Reinstalled app... Called Samsung and nothing is working .... Is this just a Samsung thing ?? Can anyone help or do I just need to give up on a Samsung TV and get a different one .... Help :-(  ... View more