Hi,   Broke the exterior lens of the gear 360 (2017), sent to 2 samsung official repairer  and both said it can't be repaired...   The camera is working well, only the exterior lens is damaged.   Do you confirm that the exterior lens can't be replaced?   This is a very serious issue. People sooner or later will end up to break or scratch the lens, and then what? Buy a new one? ... View more

Hi,   I've recently bought the gear 360 (2017), and unfortunatelly broke the lens on the first time it was used (the camera works well, only the lens is broken).   I asked for 2 reparation budgets on 2 official repairers in Portugal. The first told me it can't be fixed and the second gave a 242€ budget (it costs 249€ new), and basically in the description says it would be a new camera.   Is it true that this model doesn't have reparation for the broken lens? Can't the lens just be replaced?     thanks ... View more