You are saying that contact support and they will give you prepayed labels for sending device to repair.
Yes, this looks to work in US and UK. (even no any devices are yet returned...)
But. How about rest of the world. There is life outside of US and UK.
Samsung is not giving Any support in many countries. They just keep us in darkness and say, please wait while our tech team find the solution. And yes, i have tried, every second day. This is just unbelievable how samsung handles situation in different countries. There is no any cordination and communication between support teams. And again, same what may people has said. I can't believe why PR team has not made any public and global announces what is going on and what customers should do. For me, this just make me more serious that i can not ever again recommend any Samsung product to anyone.
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Was talking with Finnish Samsung support. Finally they were aware of the problem. But told that it is under investigation. Still after a week since problem started. They simply too my e-mail and model number and told that they will contact me.
When, no any idea.
I am starting to be finished with this case. How samsung has handled this and how poor is communicating to users. I feel that this was last step for me to get Any samsung product, ever.
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