@ChrisM Yes I am. I've tried adding the device to SmartThings and then choosing "Edit" and "Delete Device" which removes it from the SmartThings account, but the device's WiFi connection remains active.
I am beyond frustrated at this point - this should not be so hard to do. Even my digital radio from the late 80s has a hardware reset feature.
For the record, as a network engineer I have zero concerns about WiFi radiation; I just want the darn machine to stop using my metered network data!
Can I somehow get advice from a Samsung engineer or someone about this? It feels like this should be easily possible and the fact that it's so difficult to do this is pretty awful.
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I own a Samsung WW6800 QuickDrive Washing Machine (model number WW90M645OPO/EU) which comes with WiFi capability to connect to the Smart Things app.
I connected the machine to my WiFi network to try it out, but now need to remove it as I don't want it using my metered internet connection.
How do I make the washing machine FORGET my WiFi details and completely disconnect it from the network?
I have already tried switching the machine off from mains power and leaving it for 24 hours, but when I switch it back on it connects right back to the network.
I cannot edit my router's settings or block the connection on the router level; I must make the machine itself forget the connection details.
I contacted Samsung customer services who were most unhelpful; either they didn't understand my request, or they concluded that there is simply no way to disconnect the machine from WiFi which, if true, I find troubling.
At the very least it should be possible to do a "factory reset" of the machine's settings and make it forget everything, surely?
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