Just called with Samsung Support (NL) the Netherlands, after 10 minutes I got the answer they know and aknowledge the problems but can't take the hardware in for repair, there will be a software (firmware?) update. ETA unknown ... ... View more

since yesterday my HT-J4200 has the same problem for no apperent reason !   load sounds, no disc > loop   no dvd/br is not realy an issue, but the fact that you can't load any apps like netflix or youtube is annoying !   please report any solution (location: Netherlands)   ... View more