Contact to Samsung on their website via Chat. They will book a collection for repair.    I've been told last week on friday that they will collect in Saturday. Till now noone came to collect the parcel   ... View more

I m having mein collected tomorrow. UK samsung is very helpful. ... View more

Contact to samsung trough chat, they will book yr player for repair, free of charge. they book a collaction from us. I contacted samsung uk as im in the uk   ... View more

Switch off the unit. Then press stop button for 10 sec.  It's not going to help anyway   I have the same unit.  ... View more

I have exactly the same problem from yesterday, UK 20.06.2020 ... View more