My blu ray player was returned today after few days getting repaired at Repairtech UK and all is well. The letter said that software and firmware were replaced. Good luck all with yours! ... View more

What I am worried about is plugged in players in homes that have no people in for a while, that cycle in a power On/Off loop until something breaks down and fire starts. You may have noticed that the player's mechanism is looping too. ... View more

 Same here in London with BD-J5500. Called Smasung support and after squeezing the information out from a lady that responded, she admitted that they are aware of a global issue and that they are working on a solution. ... View more