Very unhappy with the repair experience, not only did they return the unit all scratched up with 2 large cracks on the front but it isn't even functioning. All I get now when I turn it on is an error message that reads "FAN NG" and then it shuts off. What a joke. When I sent it in it was in spotless condition, I still had the protective film that came on it when I bought it in place. I've reached out on chat and issue has been escalated, I'll supposedly be contacted with a resolution in the next day or two.
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