@Gavin79 wrote: Gruff if it wasn't for tbe peeved users and the vadt majority of us whom posted and phoned samsung direct to be told they were u aware of any issues, patience wouldn't come into it, Samsung would have swept it under carpet, most of us spent Thur through to Monday before Samsung finally came clean... Not about patience, it's about lies and lack of integrity, i, like vast majority an not going to destroy my system but instead wait "patiently" for a fix that is highly unlikely materialise... This is the reason many of us us have taken the approach that we will simply cease to purchase Samsung hardware if no fix appears, not being petty or impatient but rather go with a company whom doesn't prompt many like samsubg have informed, including myself to take my item to a subcontracted electrical company for a £60 callout fee +repair cost (even though and engineer cannot repair this fault at this time) An upfront statement would have been fine rather than me having to make 3 seperate calls to Milan to be told the same thing, tgat they were not aware of any issues with their hardware. You feel free to go on purchasing Samsung goods, bobody stopping you but we'll see.if your patience shines through when the next glitch affevting their large screen TV's hits and they are telling you they haven't heard of any issues. Enjoy
Gavin, you have just proven my case. If people had read my post, on Friday, that Samsung were aware of this issue, they could have challenged the support staff (who probably had not read the latest internal company update). The person I spoke to obviously had. Samsung, the company, were not lying to people. It was only ill informed support staff who were. Have all the facts before accusing a company of lying to it's customers.
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