Cerstvy clanok:   https://techbox.dennikn.sk/temy/16-dni-nefunkcne-blu-ray-prehravace-od-samsungu/   A ja, ze Huraaa.. volam do Samsungu.. A na linke Samsung: Na probleme pracujeme, zatial nemame riesenie... o ziadnom oficialnom vyhlaseni hovorcu nic nevieme..   No, ked uz na toto nema clovek nadavat, tak uz ozaj neviem.. ... View more

Same - negative - experience with Samsung CZ/SK... I have some doubts that Samsung in other countries will handle that the same way as in UK/USA... Shame on you Samsung! ... View more

Nechapem celu tuto drzost Samsungu.. Stovkam ludi dobabru bezchybne zariadenia, ci uz svojou chybou, alebo lahostajnostou zo dna na den.. a nemaju ani tolko slusnosti to verejne komunikovat a okamzite napravit. Len hlupak by si od takejto spolocnosti este nieco v buducnosti kupil... Ani vo sne by mi nenapadlo za takuto opravu platit, to uz by som to zariadenie radsej roztrieskal kladivom a video z ritualu zverejnil aj s vysvetlenim a skvelou reklamou... Je to velka hanba pre Samsung!!! ... View more

... ja stratim 200 EUR, ale Samsung strati viac.. uz nikdy viac nic od nich a budem ich chodiaca negativna reklama... Je to pre mna neuveritelne, ako amatersky a nekoordinovane funguju.. ... View more

Na UK fore je uz velky pocet pouzivatelov, ktorym Samsung poslal kuriera, ktory vyzdvihol pristroj na bezplatnu opravu. U nas mi na podpore stale len opakuju ako tvrdo na tom pracuju. Pravda je vsak taka, ze bez fyzickeho zasahu to nepojde. Pristroj sa sam nepripoji na siet, takze pokial zazrakom neprecita specialne USB, potom budu musiet prepalit firmware. Nas autorizovany servis o rieseni zatial tiez nebol informovany. Dufam, ze nas trh nebude proste ignorovany. Je zaujimave ze v UK to riesia tak slusne a u nas ani nevedia dat relevantne odpovede, ci casovy odhad. Vyborne Samsung! Budujete si skvele meno!!! ... View more

@thorpe: Nic.. sledovat fora a oficialne stanovisko Samsungu.. v servise s tym nevedia urobit teraz nic.. ani oni nevedia o co ide a ako to riesit a kto to zaplati.. Kontaktoval som aj autorizovany servis a oni informacie tiez len preveruju u Samsungu.. Momentalne sa da len cakat a dufat, ze sa k tomu Samsung postavi slusne.. ... View more

Ja som bol v service minuly tyzden v piatok.. vtedy sme ani ja ani oni netusili, ze ide o takyto globalny problem. Na zaklade spravania pristroja mi povedali, ze je to na vymenu dosky.. avsak, ta sa uz pre moj model (HT-J4200) nevyraba, takze sa to vlastne neda opravit.. Som zvedavy ako sa to bude riesit teraz.. Neverim, ze sa jednoducho pripojenim servisneho konektora na dosku neda prepalit firmware.. to by bolo najlacnejsie a jednoduche riesenie, ktore by servis stalo 15 minut casu a ziadne nahradne diely.. ... View more

Uživatel @branp99  napsal: Na webu je anglický a německý článek, na youtube to zase zdokumentoval francouz. Určitě bychom měli podporu bombardovat každý den, uvidíme, zda uspějeme s HOMEVIDEOGATE. Media sa tiez pomaly chytaju    https://www.tvfreak.cz/blu-ray-prehravace-samsung-prestavaji-fungovat-nevi-se-proc/6703   Na dialku to nefixnu na 100%..no nahrat novy firmware v servise by malo byt lacne a rychle.. Nevidim dovod preco by si Samsung mal takto kazit meno 😞 ... View more

@PeterZidek: Servis nepomoze..nevedia o tom a chu menit mechaniku, alebo dosku..Treba pockat kym bude fix a potom mozno prepalia fw v servise zdarma..snad.. ... View more

Somarina. Je to globalny problem po celom svete.. Uz informuju aj zahranicne media  https://www.zdnet.com/article/samsung-blu-ray-players-are-rebooting-in-a-loop-and-nobody-knows-why/   Samsung o probleme vie.. ale odmieta oficialne stanovisko. Treba informovat aj nase media a zdielat na facebooku.. Je to banda amaterov co si nevazi zakaznika. ... View more

@Losch: I don't understant..you wrote that your HT-J4200 is NOT working.. and now it suddenly works?Does it mean that Samsung has fixed anything? I also have 4200 and it is NOT working! ... View more

@SuperchargedNat wrote: Mine was connected via ehternet. if everyone can confirm yes or no to internet connection, then we will know whether its something from factory / 2017 update thats killed them or something 'un-offical' recently. Mine was also on the internet via ethernet..In my opinion it is for 99% some kind of official or unofficial/hack update..My guess is rather official mistake..For hack it seems to me kind of lame... ... View more

Same here. I'm in Slovakia. Model HT-J4200 does not work since yesterday. Exactly the same behaviour. I've been already in authorized service before I read this discussiin and they claimed that motherboard is probably faulty but it cannot be ordered anymore..so I took it back home..And now I'm reading this forum... so.. I will keep it online and hope for fix or any other official statement..It seems there will be huge number of affected customers. ... View more