Hello From Toronto,   I have had the same issue. After I got the unit back on Saturday evening, I hooked it up with everything including ethernet. Worked fine until Monday afternoon (~36 hours) and then stopped. Following are the msgs on the player's display Hello-BD/DVD-LOAD-STOP. and then it shuts down(doesn't turn itself on like before). I checked the temperature and it wasn't hot to touch.    Did several reset attempts didn't work either  so I unplugged with from power source. Tried to contact rep through chat, all he said now I have option to go for paid repair.   I told him three points 1) THIS issue was not there before the repair   2) Samsung offered repair so that I can enjoy the product but this issue is essentially rendering it unusable what's the point of repair?   3) after Repair it wasn't just SIGNIFICANT amount of time passed when it developed the new Fault. They CAN'T blame me for the issue as it hasn't passed 48 hours when I reported the issue.    Seems like Scam-sung Canada has lazy Ss repair center who don't have any clue what they are doing. It is SHAME to Samsung. I haven't been able to contact Samsung again as I am too much caught up with life as of now. But I swear I will never buy Scam-Sung again. Ever. Period.    Here is the not-so-active or DEAD thread of Canadian forum I started if you wish to see. Reporting it there may help us push Scam-sung Canada to accept that this is happening as they told me there is NO such report of issue AFTER repair   https://r1.community.samsung.com/t5/Others/Samsung-HT-J4500-continuous-booting-issue/td-p/5597439/page/2 ... View more

New issue¡!!!!!!     After I got my player HT-J4500 repaired and back on Saturday evening, it has developed a new issue now.    When I turn it on, it says  Hello BD/DVD  LOAD ONLINE  And then STOP   There is NO display on tv. Tv keeps on showing NO SIGNAL.    Even Function key doesn't work and there is nothing much I can do. It DOES NOT SOLVE EVEN AFTER "RESETTING"    SAMSUNG is selling cheap items to fix the issue so that customers have to run back to them again? ... View more

You are lucky at least they looked at the thread. I am not from UK and these a$$$es don't want to look at what Samsung UK or any other country is doing. They keep repeating like a dumb that it's out of warranty and will be a paid repair. Nothing new. I guess I am going to have to sue them. For selling me $200+ for a single brick.  ... View more

While it is good that finally UK is getting their bricks picked up for repairs, I am still waiting for their call in Canada. There is No CEO email available in our website and dumb**s tech team is not calling me. I don't want to go a long way to file a complain in consumer protection end deal with ***** but if I have to I will. Also, Canadian forum is silent 😞 ... View more

I would like to invite all Canadian costumers to the following link. Let's get together and push Scam-sung for the fix. I have been chatting with rep nothing but BS. Our team will contact you BUT we don't have any EST when. No updates or anything. First they refused to even acknowledge there is an issue https://r1.community.samsung.com/t5/Others/Samsung-HT-J4500-continuous-booting-issue/td-p/5597439 ... View more

The thing I still don't understand is how are they going to fix this. IF they really are. Since the boot-load-shutdown cycle is too quick to be able to press anything on the remote. While in order to plug in the USB and push the new update on to the piece of brick we need access to the set up option. It's waiting game. But I have a doubt.  ... View more

Yes that sounds like a good thing. They can PUSH the patch just as the 'faulty' update was pushed( by Scam-sung or by sonebody else may be?)    But what if the faulty update prevents the new patch to be pushed in the system? I don't believe- (I wish I would be wrong)- that the malicious update maker would leave this loophole to it's update where Scam-sung can actually FIX the issue. Although this would only apply in case where the faulty update was created and pushed by third party.  ... View more

Yes, I had my plugged in to modem all the time. One more point, if someone is roughly guessing the units are 'timed' and capacitors burn itself after certain hours of play. But the catch here is NOT every one of us plays enough to set off the clock in our units all together at the exactly same time/day. Although I bought it in Dec 2017, which I still have receipt for, I hardly run it in first year. And lastly, doesn't matter if it's cheap trick to make some cash by Samsung, I am going to ditch it for Sony. Period. ... View more

This is getting outrageous. It is undoubtedly not just a coincidence that exactly same problem surfaces in so many different countries. If I don't get any fix, I will replace my entire Samsung collection for something that worth my money. Samsung is sleeping in deep sleep. Shame on such a giant corporate. ... View more

This is exactly what I have been thinking and have told in my past msgs. Even if they find the patch, it is not that easy to load it on to the HT as the cycle is too quick doesn't even let me select options ... View more

Even if they find the issue, it would be hard for us to get it fix/ fix it ourselves. Even if they provide with the patch. Reason is being unable to do anything as the cycle is too quick to shut off right after boot. One more thing I don't understand is why it keeps checking on the cd ( I can hear the humming from inside) it never did it before ... View more

I wish they fix it. I mean all of a sudden same issue with so many different countries doesn't make any sense. The only practical issue could be is the firmware. ... View more

I have everything from Samsung. Phone(since S2 to S10) stove, dvd etc and I had exactly same issue with my tablet too. It was turning on and off. Fortunately it was under warranty so they replaced the whole motherboard. But this is old so I don't think they would show interest in resolving it. One more issue with Samsung products and good bye to Samsung for good. ... View more

Hey there people, I am from Canada. It's hot days. No thunderstorms nothing else. Was working absolutely fine yesterday and when I turned it on today it is turning on and quickly off and on again. Tried RESET. Tried calling Samsung. They just said take it to repair center something needs to be checked by technician. Called the repair center, they said it wouldn't worth even trying repair . Please let us know if anyone finds the solution. It's so irritating ... View more