Truly terrible Paul.   I know people laugh and joke about the expense of Apple products, however I type all of my replies on a 2013 laptop I have had since new, and it still performs perfectly. When buying a high-end Samsung product (£600 for a 32" 1080p TV is definitely at the top end of the market!), you expect certain standards to be met. Even the Samsung customer service is a shambles...   My TV is getting a regular flickering now. Its like the outer edges of the TV start making shadows for the picture. Its really weird. The only way to solve it is to turn the TV off and on again, really annoying when your mid-episode on Masterchef.   The flickering seems to happen on every app I use, so obviously a TV setting that is causing it... ... View more

Any updates from the Presidents Office? ... View more

Great effort Elliot/Paul.   It is finally a bit of positive news, potentially from someone who actually knows what is going on.   Shame about their misunderstanding of mirroring - SmartThings is not mirroring, its like a clever remote. ... View more

Just updated to 1302. I tried to find a list of updates within 1302, but have had no luck.   Can anyone share a link? ... View more

Incredibly frustrating.   I saw the Frme TV as the market-leading product for the thickness/capability.   The thickness is outstanding, but the capability is completely underwhelming.   Still waiting for Samsung to reply on this thread, or DM, or anyway they prefer... ... View more

Also, interesting to see UK, Europe and US all noticing defects - so when Samsung Support told me that the US webpage was for the US Market only, it would appear that it too was factually incorrect. ... View more

I find the lack of the Android Cast another frustration. If Airplay was in place, I probably wouldnt have noticed about the Andorid cast missing feature...   Another issue I find is screen flickering. Every day or two, the screen provides a flickering across the whole of the screen. Its as if it doesnt know which brightness setting to apply, so contantly changes every 0.2 second or so, leading to a flickering effect. If I move to protrait mode then back to the App I was using, it usually solves it. One or two occassions have required a full turn off/turn on to reset the TV.         ... View more

It seems like Samsung had to meet a Product Launch deadline, which means the software has been deemed "OK for now".    Hopefully there is a fix in the works, but the lack of communication, whether by Twitter, by the Support Telephone line, formally on the website or so on, is truly disappointing.   Its probably because the staff we can communicate with simply dont know. ... View more

To find a quick solution to one of the problems, I have had to buy an Apple TV for £100+.    Its not ideal, its an extra set of cables, but I have no choice for the time being.   Glad to hear you had some sort of feedback from Samsung Support though. They were incredibly USELESS for me and offered no advice, (or even hope!) that there would be an update soon. ... View more

Are there any limitations for installing it on a UK TV? I am only using mine as an internet device - no terrestrial antenna. ... View more

Checked mine again. Was deleivered with 1112.4 and no update available.   Cant find 1304 on the website...   Just checked Prime again, and its working. Yesterday was my renewal date, if that had anything to do with it. ... View more

Further to this, my Amazon Prime app has stopped working... ... View more

Unfortunately mine is saying no update available (Im on 1112).   IS there an update list somewhere? ... View more

Hopefully it is all due in a software update??   Do we know if the 43, 50, 55, etc all have Airplay 2 enabled? ... View more

Costco also showing as Airplay 2 compatible...   https://www.costco.com/samsung-32%22-class---the-frame-series---1080p-qled-lcd-tv---%2450-frame-art-store-subscription-credit-included.product.100655589.html ... View more

Canadian website Visions.ca noting it as Airplay 2:   https://www.visions.ca/product-detail/56251/samsung_32_the_frame_2020_qled_fhd_smart_tv?categoryId=0&sku=QN32LS03T     Seems like mis-advertising on a global scale... ... View more

USA Forum thread with similar issues:   https://us.community.samsung.com/t5/Qled-and-Frame/No-Apple-TV-or-AirPlay-2-on-2020-Frame-TV/td-p/1270684 ... View more

Come on, Samsung. Help us out.   https://www.samsung.com/us/support/answer/ANS00082643/ ... View more

Sorry to hear of your troubles too Mike.   I am holding out hope for an update, but it could be a long time off - 6 months, 12 months... who knows.   It frustrates me that Samsung are not taking any interest in this. The customer service/technical helpline is shocking, and there appears to be no way to speak to someone at Samsung who is actually knowledgeable the product and the situation. ... View more

Not good, Darry. Customer Services told me that they sold different specification TVs in the US and UK. Whilst possible, I said it was very unlikely - it would appear to be true!   Can you paste a link to the conversation in the US? ... View more

Samsung need to address this as urgently as possible.   I have taken several screen shots from their website and copied some URLs that falsely advertise this TV.   Could this be misleading advertising and raised with Advertising Standards Agency? ... View more

I am so glad to see that other people have been misled by Samsungs marketing strategy for this TV unit, and that it was not only myself affected. (Sorry to take happiness from our combined disappointment).   I spent a combined time of 84 minutes on the phone to the Samsung "Technical Team" yesterday, to eventually be told that my TV was not supported. I state "Technical Team" in quote marks, as they gave me a distinct impression of being under-trained/unknowledgeable about the products and are just reading from a database of issues.    I understand there will always be an entry-level model in to a model range, however that does not mean they should bypass the USPs of that model range which they are actively marketing. For example, the Invisible Connection Lead is an absolute must-have for this style of wall-mounted TV.   I beleive Samsung must agree the following to prevent further unhappy customers: 1. Provide the Invisible Connection Lead, as per the marketing 2. Update the Firmware to include Airplay 2 and Android Cast, as per the marketing   If they do not or cannot do the above, then affected customers should be compensated with a replacement product that meets the original marketing by Samsung and therefore the expectations of the customer.   Can a Samsung representative read, understand and reply to this...?? ... View more