Cracked it with the help of the post at the bottom of page 29 at this link; https://eu.community.samsung.com/t5/TV/why-no-Dolby-Atmos-on-samsung-Netflix-App/td-p/1109478/page/29 I entered the amazon prime video Samsung app, streamed Jack Ryan and then entered the tv sound settings, expert and behold, Dolby Digital + was not greyed out. Selected that option and then opened the Samsung Netflix app, selected series Dark and it now displays the Dolby Atmos logo. Sounds better than before I noticed things were not setup correctly. I hope this proves useful to others that will, no-doubt hit this issue. Software bugs arggggh!
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I have just recently purchased both the 55Q90 tv and matching soundbar. Reading through here on the forum I can see that earc is awaited for this set to allow for non lossy audio and the soundbar has just received a 1010.5 update which is part way there but not quite!
Both the TV and Soundbar report the latest firmware versions and despite using two HDMI cables I cannot set anything higher than Dolby Digital with the resultant issue that Netflix and Apple TV only allow 5.1 and do not display Atmos against known compatible titles. When unplugging the soundbar the TV states that Atmos enabled audio device connected, however still cannot select digital+ in expert mode. The soundbar simply states arc connected with no change to display when selecting different audio formats.
Am I missing something straightforward?
Appreciate any help that you can provide and thank you for taking the time to read this.
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