Firstly, hello everyone, and I hope someone can help.
I've recently purchased an air purifier, but am struggling to get the unit to connect to my phone/app.
Having spoken to the manufacturer, they state that my phone needs to be in 2.4ghz wifi, but I can't see anyway of doing this. I do see the network I need to connect to on the unit, but it very rarely actually connects, and I have never had them successfully pair.
I do have some tech knowledge, but it is fairly limited, although I have never had an issue like this.
Thank you in advance.
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