The procedure has worked for everyone who's done it.   ... View more

Samsung has a fix... See my earlier post. ... View more

I believe I have the solution.  I called Samsung Support USA (855)795-0509.  After they walked me through the steps below I have gone for an hour and a half workout twice with no issues.  I have not made it through one workout for weeks.  Because this is an intermittent issue I will update this post if I have any issues.   Please post a reply if you try this and it works or not for you.  Thanks and I hope we have it.   Samsung Health and Galaxy Watch issue Galaxy Wearable Run a backup of watch Went to System...Apps .. Manage App.. Samsung Health.. force stopped Phone Went to settings...apps..Samsung Health.. Storage.. Cleared out cache Galaxy Wearable Setings...General... Reset Reset completes.. pair phone and watch Restore from backup Update all apps Power both devices off for at least one minute Some Samsung Health setting may need to be changed to your preferences Samsung Pay will need to be setup again Weather widget disappeared ... View more

3 weeks...no resolution..sad ... View more

I have found this same issue using Strava and map my run.  It appears to be a global issue with the watch itself and not the apps.    Sometimes I can go a couple of workouts with no issues another time it crashes several times in a single workout.   I have not seen a resolution in any of the posts so far. Due to the intermittent nature of the problem I see a lot of things that people think resolved it but the issue eventually happens again.   I am not familiar with Samsung support.  Are they monitoring the group? Is therema ticket open somewhere? Is there a phone number or site we can report and get a status?     I find this very frustrating but I'm even more frustrated by the lack of response to the issue by Samsung. ... View more

I think this may be a bigger issue than just Samsung Health.  Occasionally my watch appears to be unresponsive for a few seconds.  Just a black screen.  Might be why Samsung Health quits. ... View more

I've never used auto defect and still have this issue more times than not. ... View more

I am having same problem recently.   How will we know when the issue is resolved? ... View more