@MMIX wrote: So this is the first sign of surrender? I've named at least one source, otherwise nothing's coming.   Why  can no one give me a source with an official statement Samsung? Right, there won't be one until January 2020. So, sorry. So if you can't officially refute it, please don't spread false information. Otherwise please give us a link..... Yawn ... View more

@MMIX wrote: I'm still waiting for a source from you where Samsung said before January 2020 that the update is coming. Thought you checked it out and read this. Can't be that hard, at least a link to Posten. The link please and than I say here to you "You were right and I was wrong. I apologize for my statement".    By the way, if you look at the interview from HDTV Test with Samsung about the CES 2020 and they talk about the update, it doesn't sound like they announced it officially before, does it?   So I stick to my statement: You bought a TV before January 2020 without eARC and without any promise of an update although eARC is important to you. I do not understand sorry.    What we all agree on is the fact that since the official announcement of Samsung's CES 2020, seven months have passed, which is definitely too long. Perhaps they have better things to do with their time rather than comply with your demands. You are being pedantic and are adding no value to this thread. ... View more

@MMIX wrote: Then please send a source here in the thread where this was officially confirmed by Samsung before January 2020. Samsung confirmed before January 2020 only eARC for soundbars like the HW-Q90r, not for TVs. This only CES 2020. It's irrelevant when it was promised the fact is that they HAVE promised and they have failed to deliver on that promise. This looks really bad on Samsung in my opinion.  ... View more

Not boring but clearly right. ... View more

who mentioned TV speakers? Most people have a soundbar myself included. ... View more

So it's my fault that Samsung promise an update and then don't deliver? Are you a Samsung employee by any chance? Samsung didn't advertise that their flagship TV has major lipsync issues or is that my fault as well? 'Come down look at your own nose'? How old are you 5? ... View more

Well the latest firmware 1361 still doesn't have the earc update. What are Samsung upto? They keep promising the update and then failing to deliver, surely they must realise that this is bad for their business. If they don't deliver the earc update by the end if this month I will never buy another Samsung product ever again.  ... View more

  @denodan wrote: Well the 2020 tvs have e ARC and the soundbar was added eARC. Still think the q90r tv will get it. With the 2020 model tvs just coming out with earc and soundbar. They cannot do everything at once. Think of will still come but could see planning and making the new 2020 models and soundbar earc update would have taken up most of their time. They will probably be planning the 2021 models now then 🙁 ... View more

I hope you are right ... View more

That's bad news. My gut feeling is that Samsung are going to go back on their promise for the earc update. It looks to me that they can't actually get the earc firmware working on the Q90R.  ... View more

@akz786 wrote: I am sure most that most of you aware, on here, that the Q70/80/90R range of soundbars received an eARC firmware (1010.15) not so long ago, this was also severly delayed from their support roadmap.   In the same anticipation, we should hopefully get something for the QXX series TV (maybe limited to a few in the range) from the 2019 range as this needs to work with the eARC update on the respective soundbar(s).   Whats really ironic is on this forum also there is a thread, where they are discussing LG TV's (C9s etc) working well with the aforementioned soundbards above (after the eARC update) - a right slap in Samsungs face I say!    PS - just found this -> https://eu.community.samsung.com/t5/TV/Aktuelle-Changelogs-f%C3%BCr-Samsung-TV-Updates-der-gro%C3%9Fe/td-p/1199276/page/51 looks tentative July/August ...this year I hope! It's quite ridiculous that Samsung has managed to produce a flagship soundbar that works on their competitors TV but not on their own flagship TV. I wonder how the design brief went....'Team, let's design a top notch soundbar that works on all of our competitors TV's but not our own...' ... View more

@me83 wrote: @Zaxxan wrote: Well May has passed and Samsung has yet again failed to release the earc update that would hopefully have fixed the lip sync issues. This is my first Samsung TV and it will definitely  be my last. Shocking customer service.  Sadly, I think most people fully expected nothing. Last years models are no longer any concern for them and their focus now is on this years 8K.  Like you though, I'm unlikely to purchase a Samsung again. I was able to return mine for a full refund but the whole thing has really put me off them now.  Well I usually upgrade my Note phone every year but after the debacle with the earc firmware for this TV I feel like I don't want to give Samsung anymore of my hard earned cash.    Also, after using the TV for 3 or 4 months I now get Ads on the menu bar. I'm not impressed with that at all, there was no mention of Ads when I purchased the TV. I can't believe a customer has to endure Ads after spending a significant amount of money on a flagship TV. Samsung are taking us for mugs. ... View more

Well May has passed and Samsung has yet again failed to release the earc update that would hopefully have fixed the lip sync issues. This is my first Samsung TV and it will definitely  be my last. Shocking customer service.  ... View more