Hi,just installed brand new washing machine same model as yours.As i type it is running for very first time and already noticed 3 kids socks jammed inside door seal.This never happened with my previous washing machines.They were freed upon spin cycle so that is good news.Will observe this.One solution may be to put small kids socks in mesh bag.May contact Samsung regards this as well.As this may affect rubber seal durability and as far as AO adviced me rubber seal is not covered under 5 year warranty.Not good with this rubber seal design to swallow small socks ... View more