Let me start off by saying I have always been the biggest fan of Samsung, the type to argue a person down protecting the brand. But ever since I have gotten this note 10+ 5G, it has been nothing but trouble. I traded in my note 8 which I loved for the note 10 thinking like obvious, it would be an upgrade, but I have had hell ever since and regret it. This is now the second time my phone screen has cracked mysteriously on its own but of course Samsung does not want to hear that. I'm pretty sure there should be some type of recall of their devices for this issue. The first time I had to argue back and forth with customer service, after finally getting fed up I just paid to have the screen repaired. Now this has happened the same way a second time within a month. I shoul . I hate that I have a device I spent $1300 on and its build is so poorly as well samsung will not iwn up to a defect in their device. I work for tmobile in retail and it makes me not want to even sell their products in so upset.
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