We did already but no success. On top, this Forum has probably moderators of Samsung which should raise up to the support when a post like ours reach 18 pages ! ... View more

Hello Maverick, honestly going to Strava and putting to Race is just not the way it should be.   Personnaly, people just laugh at my results on Strava and I will not do anything for now. However, DEAR SAMSUNG DEVELOPPER, your behavior of not replying on this forum and not getting us quickly an easy result is just way below my expections (I have always the latest Samsung phone (S20) and used to wear your watches.   This is now over, my next phone and watch will not be anymore a Samsung as I cannot accept that you don't listen to your customers !!! ... View more

Hello. Happy to see that this post is still alive even if Samsung is just lazy to resolve it. Honestly this is over for me. I did put an add in my local website and will sell this watch asap!    I heard that last Google Wear Watches are good. Fossil Gen 2 if I am not mistaken. ... View more

I dont agree that most work needs to come from Strava !   If you have a Polar or Garmin, you get the same distance and time to the 0.001 ms ! It is David against Goliat here... Probably Samsung doesn't send wrong data but if Strava has other requirements, then I believe the adjustment work needs to be on the Samsung side. ... View more

Hello Maverick,   I love my S20 but hate my watch...   Strava app on the watch is NOT good at all. Sometime, it takes 15 minutes to get a GPS point. With S Health, 10 second is sufficient... No, you cannot use Strava on the phone (which is great) and then sync to your watch. Actually, I don't see why you would do this.   Honestly, the watch looks good, the new version (2) has a speaker which enable me to talk to people with the phone while cycling around. Battery is also great and honestly the shape of the watch is the best on the market so far. IU is very fast too. Four main issues: - Samsung Pay isn't capatible with many credit card companies (I had to do a new credit card just to pay with my watch...) - "OK Google" is not possible as it is not an Android Wear Watch... - Strava / S Health isn't working well at all - Apps on their AppStore is very limited In a nutshell, super hardware, Tizen (their soft) cannot beat Android Wear.   Last problem, Android Wear Watch maker hasn't good hardware for now... It drains too much battery. Probably 2020 or 2021 things will change. Good luck in making your decision.   ... View more

It is via email.. Here is their last reply:   Cristian Lewczyk ( Samsung ) May 8, 2020, 11:37:15 AM PDT Hi Sam, I reported your comments and the thread you linked to the S-Health team and it seems like things are currently being discussed. I'm going to leave this ticket on-hold for the time being until I see some action/resolution come out of the discussion, feel free to reach out if you have any other questions in the meantime.  Thanks, Cristian  ... View more

Hi guys, I contacted Samsung Developper via another page and they Confirmed that they are reading this post and working on a solution with the Samsung Health. However, I fully agree, it is a shame that Samsung Teams doesn't reply. Honestly, very disappointed by their attitude, it is my last Samsung Device for sure... ... View more

Yes I use also "Sync My Tracks" but interestingly, the data are also wrong. This means the algoritm used is "too simple" reason why the data get corrupted.   The very simple solution would be: when Samsung uploads data, he should upload "race" to avoid this error. This is an easy fix untl they find a correct solution with Strava...   Interesting, my colleague running next to me with his Garmin and me with Galaxy Watch Active 2... ... View more

@ Paoolo16, I suggest you do like me and you change the title of your run on Strava to say that Samsung Watch Active is BAD for running. ... View more

I haven't seen any member from Samsung replying and I am 100% sure that if Samsung was sending slightly different data it would work. Very disappointed by their attitude. I have the latest watch, the latest phone S20 and I feel that they don't care when there is an issue. ... View more

Still the same error. As I said, I will rename all my runs on Strava and mention not to buy this watch until it gets fixed!   ... View more

You can use the app SyncMyTracks available on PlayStore.   However, to allow Samsung Health to communicate with this app, you need to put it under a "Developer mode". See below on how to do it. https://www.google.com/search?client=firefox-b-d&q=samsung+health+developped+mode ... View more

AGAIN ! I run with my wife at a low pace of 7min/km and when it gets synced to Strava, I am running at 4min30/km which is a complete joke. SAMSUNG TEAM, can you urgenlty get this sorted ! It is really annoying to have the wrong pace and now my running team / coach and people organising race ignore my results to organise trainings, competition and other events. Honestly Samsung, this is just unacceptable for an AACCTTTIIIVVVEEE watch done for sport! ... View more

Samsung Team, Are you working on this bug ???   I have the same issue using the strava app on the watch than using Samsung Health and get it synced to Strava. Tomorrow, I will go running without my watch as it makes no sense anymore...   Regards Sam ... View more