I have a 43'' QLED Smart TV Model: QE43Q60RATXXU
I received a update on Monday 23rd March, Now running software number: T-MSMDEUC-1352.0 , B1970101/070201 , BT-S
Since this update, I struggle to get the smarthub to load, and when it does nothing works what so ever, only YouTube and BBCiPlayer apps.
I have tried everything. even resorting to a factory reset, but my TV is having non of it! When I go to do a reset, after putting PIN, it says its resetting, they restarts, and its the same as it was before!
I spent 3 hours on Friday on to online support with Samsung, and got no where.
Any ideas as this is now driving me nuts!!
... View more