It would appear this may be a problem with unbalanced spin - if the timer is sticking at 9min. Generally caused by washing single items or a small number of items with one heavier (when wet) item - this creates an unbalance during spin, the washing machine automatically stops and tries to balance the load (chucking the stuff around back and forward a few time) but ultimatley if the load is too unbalanced it will eventually just stop. Sometimes it will spin but at a slower speed - this is why some people say there spin is working but not quite...  Could you confirm if this may be a possiblity please. glad to explore other possibilities. Thanks ... View more