I always take YouTube reviews regarding battery life with a big punch of salt. Mrwhostheboss does a good battery comparison and got 8 hours 45 out of the S21 Ultra. Most of the reviews however don't have the apps installed that end users do like smart home apps, banking apps, etc etc which all tend to use battery in the background. If battery life ends up poor, I'll just return the phone. Further, reports are starting to come out out the Exoynos chips GPU performance is 10% lower than the new Snapdragon 888.. so again Samsung is shafting those of us outside of the US. I'm waiting for the battery comparisons of those chips... ... View more

Mine (in the UK) changed today to say its preparing for shipment.  I doubt we'll get it early, but I wouldn't mind being proven wrong! ... View more

What a joke! I remember there being MASSIVE problems last year as it was the first year they started to use Klarna from Close Brothers... maybe that has something to do with it? ... View more

My partner didn't get their S20 via the upgrade program, just took finance on it instead and he gets the same message, can't upgrade until March. You definitely did it through the upgrade program on launch preorder date last year? I've attached what the upgrade program email looks like and my agreement number looks like 12AB3CDE... ... View more

Yeah mine has too... and I'm loving that it looks like the Buds and Smart Tag appear to be coming at the same time too, rather than having to wait for that silly promotion thing like last time. ... View more

It's working! I've just upgraded 😄 ... View more

Yep.. ... View more

Yeh, just done that and tried on 3 different browsers now and still the same message. Can you find out what's happening? ... View more

To add insult to injury I've literally just had an email now telling me I can now upgrade, and it still won't let me saying I can't until 14th January... 🙃 ... View more

And to add insult to injury I've just had a email saying I can now upgrade, and it still won't let me and keeps saying I can't until 14th Jan.... ... View more

Would love to upgrade to this, but the upgrade lounge keeps saying I can't upgrade until 14th Jan... which is today, and won't let me proceed. Any idea when this will be fixed? ... View more

Mine is 8 digits long containing 3 numbers and 5 letters ... View more

Just spoken to Samsung, they are aware of the error on the website that advises me that i can't upgrade until 14th Jan (today) and they have asked me to try again in 1 hour.... We shall see...!  ... View more

I've found out via Reddit that if you use the reference number Klarna gave you which is just made up of numbers, the upgrade date is in March.  But if you use the number Samsung sent you in an e-mail with the subject "[name], good news – it’s almost upgrade time!" which has letters and numbers, the upgrade date changes to 14th Jan...   ... View more

Yep, mine still says I cant upgrade until 14th Jan... LOL!  ... View more

Oh god I hope not. Mind you, I've selected to pick up from the depot as its round the corner. ... View more

Nottingham for me ... View more

Yep, I just got the email to confirm tomorrow delivery too! ... View more

I ordered on 12th and was affected by all the issues so they put it through again on 14th. Confirmation email said it ships by today.   Just checked last years emails and I got my dispatch notification at 6.40pm last year (sorry, 9pm seemed a bit of an exaggeration lol).   J ... View more

I've just checked around Samsung UKs website as I was also getting concerned. My understanding is that you can order up to 6.30pm on their website, including Sunday's, for next day delivery.    Using that logic, we may not yet any updates until much later this evening. If my memory serves me correctly, I didn't get an email until 9pm the night before when I got my S10+ last year.    I'm still sceptical, but holding out hope. Lol.   J ... View more

UPDATE:   I tried the code today on an S20 Ultra clear view case and it worked...   Give it another go! ... View more

Just a quick update on my issue..   I've logged into my Samsung account and my order has magically appeared and appears to be fine now.   Still no communication from Samsung with an apology or confirmation etc... But I wont hold my breath.      ... View more

Hello All   So I've just spent an age on the phone with Samsung and Klarna to get to the bottom of the issue and wanted to share my results.   I am in the same boat as most, the Samsung website crashed at the very last stage of the order after I had my credit check done and paid the deposit. (I am upgrading from S10 Plus to S20 Ultra). The deposit has come out of my bank as a confirmed transaction and I've had emails from Klarna with my credit agreement and DD details.   Klarna have confirmed that the transaction has been authorised their end and the account is set up and details have all been sent to Samsung. They have recommended to me NOT to cancel the agreement as they will end up having to do a new hard credit check which will impact my credit score and they will not be able to remove3 the original credit check which will further impact my score.   I obtained the merchant numbers from Klarna and provided these to Samsung. They managed to find my order and have advised that as the website crashed at the last stage, it is showing as a pending order with missing information, even though nothing is missing. Samsung have confirmed that their technical teams are fixing the issue, will push through my order and they will have an update within 24 hours, and indeed I have had two text messages from Samsung confirming they have my order, it will go through and they will update me again in 24 hours.   Hopefully this will help some of you.  ... View more