I also have the Purple Patch issue with my 5 year old Samsung UE50H6400, purchased from John Lewis Ltd. So I am outside of their 5 year warranty, but still within the 6 year claim period of Section 75 of the Consumer Credit Act. I called John Lewis to discuss my intention of pursuing a claim on this basis and they came back to me with the suggestion that if I paid the £105.00 call out charge for a Samsung engineer to confirm that my TV was “either inherently faulty or unrepairable”, then John Lewis would be able to settle my claim to the sum of £22.20. CHECKMATE!
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