Thanks very much for getting back to me. I went through your list of suggestions, reconnected the feeds from sat dish and made sure correct. I then went into the retune and it was showing 'single' , I was able to click on that and the option to change it to 'dual' appeared. I changed to dual, retuned and now it seems I can record one channel and switch to another at same time! Seems it was just that setting needed changing. Thanks so much, I doubt I would have found that without your help. Don't know why Samsung couldn't have told me about this. Thanks again, you're a star!
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Hi AntS, I have the Q60 OLED, it has twin tuners and 2 satellite connections at rear of TV. I've got my sat dish connected, I used to have a Humax Freesat box. I have a external HDD connected to the TV and it records when I press record etc. However, I can't seem to be able to record one channel whilst watching another at same time. The same when I'm recording say ITV and then try to switch to other channel, a Pop up appears saying I need to stop recording one program. Support have told me I cannot record one channel whilst watching another, yet I have a screenshot of a support article that suggests I can. What are your thoughts on this please? Seems pointless that I can only record a channel I am watching! Regards, Bob
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