Today I changed carriers. I need to check my checking account online. Because the bank automated recording did not recognize my new android, samsung/galaxy A20 phone, the automated caller called me and said to press 1 to confirm my identity. I switched to my keypad to press 1, nothing happened at all, the recording just kept going until it said too much time had elapsed. All the while I was trying to push #1.. What is the problem and Please - how do I correct it fast? Thanks for your help I am also experiencing the same problem with my home security app..
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