+1 Here. Just received my Frame 65" and also feel being let down by a lame marketing trick. I dont understand what they are thinking. This will definately not resonate well on social media and leave a negative vibe for the brand. All these new clients wondering how stupid their reasoning must be thinking this will be a win for them to exclude ambient mode on The Frame 2019 models. Probably the same person who thought it was a good idea to let consumers buy a separate frame for a TV that is called 'the Frame' . Smart approach would have been to include the carbon black frame, so you end up with at least a complete TV with the most standard frame option. @Samsung: Please admit your wrong in this strategy and include the ambient mode in the next firmware update. Also while you are at it; Please hire a better UI/UX designer for the Artmode Interface and functionalities, I feel very limited in the options I have regarding lightness, color temperature etc . while you market the Artmode as you biggest feature on this model.
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